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About

Pool Service Software (PSS) is an all-in-one pool business management app that helps pool service companies streamline and modernize operations by combining routing, job management, quoting, invoicing, payments, and service tracking in a single platform. It provides route optimization so businesses can save time, miles, and fuel while handling estimated work hours and GPS-assisted schedules, and lets users track quotes and jobs with simple drag-and-drop scheduling as well as add photos and details to service records. It includes invoicing features tailored for the pool industry, such as web invoices, online payments, AutoPay, bulk actions, and job-linked photo invoices, and integrates with QuickBooks Online and Stripe for billing sync and secure payment processing. PSS also brings visit cost tracking and customizable checklists (including readings, dosages, and tasks), equipment management with photos and warranty tracking, and a built-in LSI water balance calculator.

About

WrkGenie is job-management software for UK sole traders and small service teams that need to organise customer work from enquiry through payment. It brings customer records, quotes with e-signing, bookings and a calendar, invoices, and payment recording into a web app with native iPhone and Android apps. Users can link quotes, bookings, invoices and customer history, work with key records offline and sync changes when they reconnect, and send invoice payment links through a connected Stripe account. The Pro plan adds expense tracking, profit insights, staff scheduling, and customer booking invitations and reminders. WrkGenie is aimed at cleaners, plumbers, electricians, gardeners, mobile hairdressers and other UK field-service businesses, from one-person operations to small teams. A 14-day trial is available; online payments, e-signing and AI writing support require an internet connection.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Pool service business owners and technicians requiring a tool to manage scheduling, routing, quoting, invoicing, water chemistry tracking, and customer communication for cleaner, more efficient field operations

Audience

UK sole traders and small service businesses, including cleaners, plumbers, electricians, gardeners, mobile hairdressers and field service teams.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

£19.99/month
Core is £19.99/month with 1 user; Pro is £39.99/month with 3 users; White Label is £99.99/month with 5 users and is available by sales enquiry. Plans renew monthly and can be cancelled anytime. The 14-day trial requires no card and does not auto-charge; access pauses unless you add payment details and choose a plan. Online card payments use a connected Stripe account and Stripe processing fees apply. Prices are in GBP; the company states it is not currently VAT registered, so displayed prices are the full amount charged.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This platform has absolutely no glitches, the ease of invoicing in the same software at no extra cost saves you time and money.
  • Easy to use, very reasonably priced, great IT support, plenty of options for all services and great overall product, HIGHLY recommend!!!
  • How simple it is to use and how many functions the app has. On top of some of the best customer service I’ve experienced.
  • Simple, customizable, and affordable. Great for tracking chemicals and managing routes. PSS has been phenomenal.
  • It has been great having software that keeps everything in one place. Being able to manage our visit reports and billing from a single platform has made our workflow much more efficient and organized.

Cons

  • I would like to be able to mark my tasks for the week on each pool but if I do it’s not marked when I get to that day. I have to start from scratch.
  • NONE! I don’t have any complaints or cons to mention.
  • Can’t think of any cons. Having used the top competitors in the past I feel the need to mention that.
  • Reporting features could be better. The reporting needs a massive haul, and some others need some tweaks.
  • One improvement that would be very helpful is having more detailed reporting options. It would also be beneficial to extend the available date range for reports to up to one year, as this would make billing reviews, audits, and year-end reconciliations much more efficient.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pool Service Software (PSS)
United States
poolservice.software/

Company Information

WrkGenie
United Kingdom
wrkgenie.com

Alternatives

Alternatives

SplashIQ

SplashIQ

SplashIQ LLC
TradePay

TradePay

VennHQ LLC

Categories

Pool Service Supported

Categories

Pool Service Features

Billing & Invoicing Supported
Chemical Readings Supported
Customer Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Integrations

Stripe Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
QuickBooks Online Supported

Integrations

Stripe Supported
Google Calendar Supported
Microsoft Outlook Supported
QuickBooks Online Not Supported
Claim Pool Service Software (PSS) and update features and information
Claim Pool Service Software (PSS) and update features and information
Claim WrkGenie and update features and information
Claim WrkGenie and update features and information