Pomelo Health vs. Sendkey Comparison


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About Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada.	About Sendkey is a pharmacy-focused prescriber and patient engagement platform that centralizes and automates communication so pharmacies can manage outbound and inbound contact from a single interface across text (including two-way SMS), fax, voice, and email, reducing manual tasks and strengthening connections with patients and prescribers. It is designed to support specialty, infusion, retail, mail-order, and other pharmacy workflows by automating reminders such as refill campaigns and prescription notifications, enabling patients to confirm pickups or deliveries via text, and sending targeted health messages or campaigns based on flexible business rules and segmentation. It consolidates conversational SMS and fax threads in a queue-based inbox, supports attachments tied to individual patient records, and helps keep patients informed in real time with refill and status updates while complying with opt-out regulations.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Medical offices, doctors, healthcare providers, hospitals, pharmacies, etc.	Audience Pharmacy professionals and healthcare operations teams in need of a tool to streamline patient and prescriber outreach across SMS, fax, voice, and email
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Pomelo Health Founded: 2012 Canada www.pomelohealth.ca	Company Information keycentrix Founded: 1974 United States keycentrix.com/sendkey/
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Categories Appointment Reminder Medical Practice Management Medical Scheduling Occupational Health Patient Check-in Kiosk Patient Engagement Patient Intake Patient Portal Patient Scheduling Pharmacy Queue Management Telemedicine Vaccine Management	Categories Patient Engagement
Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Patient Portal Features Appointment Confirmations Appointment Scheduling Bill Payment Care Plans Care Summaries EHR-Agnostic Health Record Access Intake Forms Lab Results Prescription Renewals Secure Messaging Video Consultations Pharmacy Features Automatic Refills Barcode Generation Claims Management Compounding E-Prescribing Electronic Signature Forms Management Insurance Processing Inventory Management Multi-Store Management Online Refills Pill Database Pill Imaging Point of Sale (POS) Prescription Processing Rx Image Scanning Signature Capture Queue Management Features Appointment Scheduling Calendar Communication Tools Contactless Customer Surveys Dashboard For Banks For Government For Healthcare For Restaurants For Retail SMS Marketing Supports Multiple Counters Virtual Queue Telemedicine Features Appointment Reminders Appointment Scheduling Chat / Messaging E-Prescribing For Medical Purposes HIPAA Compliant Multi-Provider Practice Online Forms Patient Queue Management Practice Management Remote Treatment Plans Teleradiology Video Conferencing Vaccine Management Features Adverse Reaction Reporting Alerts / Notifications Appointment Reminders Billing Communication Tools Dose Tracking For Governments Immunization Proof Inventory Management Predictive Analytics Scheduling Virtual Waiting Room
Integrations Accuro EMR Medesync View All 2 Integrations	Integrations Accuro EMR Medesync
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