Audience

Pharmacy professionals and healthcare operations teams in need of a tool to streamline patient and prescriber outreach across SMS, fax, voice, and email

About Sendkey

Sendkey is a pharmacy-focused prescriber and patient engagement platform that centralizes and automates communication so pharmacies can manage outbound and inbound contact from a single interface across text (including two-way SMS), fax, voice, and email, reducing manual tasks and strengthening connections with patients and prescribers. It is designed to support specialty, infusion, retail, mail-order, and other pharmacy workflows by automating reminders such as refill campaigns and prescription notifications, enabling patients to confirm pickups or deliveries via text, and sending targeted health messages or campaigns based on flexible business rules and segmentation. It consolidates conversational SMS and fax threads in a queue-based inbox, supports attachments tied to individual patient records, and helps keep patients informed in real time with refill and status updates while complying with opt-out regulations.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

keycentrix
Founded: 1974
United States
keycentrix.com/sendkey/

Videos and Screen Captures

Sendkey Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Sendkey Frequently Asked Questions

Q: What kinds of users and organization types does Sendkey work with?
Sendkey works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Sendkey support in their product?
Sendkey supports these languages: English.
Q: What kind of support options does Sendkey offer?
Sendkey offers support via phone support and online.
Q: What type of training does Sendkey provide?
Sendkey provides training in the form of documentation, live online, and videos.

Sendkey Product Features

Patient Engagement

Care Planning Not Supported
Self Management Not Supported
Personal Health Record Not Supported
Collaboration Not Supported
Appointment Scheduling Not Supported
Mobile Access Not Supported
Progress Tracking Not Supported
Patient Education Not Supported
Messaging Not Supported
Patient Portal Not Supported