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About

Pluspoint is a comprehensive platform designed to optimize customer experience and reputation management for multi-location businesses. Offering tools for managing listings, reviews, customer surveys, and social media engagement, Pluspoint helps businesses attract, convert, and retain customers. With features like omnichannel messaging, automated review responses, and campaign management, it enables businesses to boost their online visibility, improve customer relationships, and enhance overall marketing efforts. The platform is ideal for industries such as automotive, healthcare, real estate, retail, and hospitality.

About

Reviews allow you to see your business through the eyes of future customers. They show where you’re losing local market share, how your business measures against the competition, and what you need to do to create a more authentic connection with your customers. At ReviewTrackers, we’re dedicated to building simple, helpful technology that bridges the gap between the brand and the customer. Our software empowers businesses to understand their customers better, build more trust, and find the insights that move their business forward.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Multi-location businesses, including those in industries like healthcare, retail, automotive, and hospitality, looking to enhance their customer experience, boost online reputation, and streamline engagement across various platforms

Audience

Healthcare, Consumer Services, Hospitality, Financial Services, Agencies, and more

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39/location/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$69/location
Lite: $69/Per location
Starter Package: $89/Per location
Essential: $119/Per location
Platinum: $119/Per location - 10 locations minimum
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Pluspoint
Founded: 2021
United States
www.pluspoint.io

Company Information

ReviewTrackers
Founded: 2012
United States
reviewtrackers.com

Alternatives

Alternatives

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Not Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Not Supported

Integrations

Axis LMS Supported
Facebook Supported
Adview Not Supported
Digitail Not Supported
Google Business Profile Supported
Hootsuite Not Supported
Instagram Supported
Kapiche Not Supported
Ow.ly Not Supported
Qualtrics Customer Experience Not Supported
Qualtrics Employee Experience Not Supported
Qualtrics XM Platform Not Supported
Stackreaction Not Supported
Tripadvisor Supported
Zapier Not Supported

Integrations

Axis LMS Supported
Facebook Supported
Adview Supported
Digitail Supported
Google Business Profile Not Supported
Hootsuite Supported
Instagram Not Supported
Kapiche Supported
Ow.ly Supported
Qualtrics Customer Experience Supported
Qualtrics Employee Experience Supported
Qualtrics XM Platform Supported
Stackreaction Supported
Tripadvisor Not Supported
Zapier Supported
Claim Pluspoint and update features and information
Claim Pluspoint and update features and information
Claim ReviewTrackers and update features and information
Claim ReviewTrackers and update features and information