Plexus vs. ServiceM8 Comparison


Plexus Plexus Software	ServiceM8	+	+
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Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website Premier Construction Software Premier Construction Software is a global, AI-powered construction ERP that helps growing general contractors control job costs, cash flow, and risk across every project in one easy-to-use cloud platform. Replace disconnected accounting, project management, and field tools with a single source of truth for WIP, change orders, and forecasting, so your team can shorten billing cycles and keep margins on track. 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Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports. 4 Ratings Visit Website TRACTIAN Tractian is the Industrial Copilot for maintenance and reliability, providing a cutting-edge platform designed to prevent unplanned downtime, boost operational efficiency, and enhance maintenance capacity. 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About Flexible, customizable, and cloud-based, Plexus is a modern and mature business process and field management software solution designed to meet the needs of field service companies. Combining estimating, scheduling, and job costing capabilities with a robust set of features for field management, Plexus enables real-time capacity overviews that are crucial to communicating scheduling changes to employees as well as understanding staffing limits. Plus, the solution's invoicing and billing features also allow for a pogressive and collective invoicing of various job orders while delivering easy onsite payment capture and signature.	About ServiceM8 is a cloud-based field service software for trades and service-based businesses. Built exclusively for Apple hardware, ServiceM8 makes it easy for field service organizations to run their business from anywhere, anytime. It cuts admin time dramatically by offering access to a host of tools, including scheduling, invoicing, credit card processing, communication, online booking, forms, reports, and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Supports service companies, including electricians, plumbers, insulation installallers, HVAC, painters, security system, home automation installers, and more.	Audience Electrical, plumbing, landscaping, IT, cleaning, HVAC, pest control, locksmith, real estate, security, solar, property services and appliance repair industries.
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Average client pays $30 to $65 per employee. Free Version Not Supported Free Trial Supported	Pricing $29.00/month Starter - $29/mo Growing - $79/mo Premium - $149/mo Premium Plus - $349/mo Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros This software provides an all in one management experience. Through it, we are able to schedule work, track progress, get real time updates and information, including messaging and photos. Forms can be created to streamline the process causing us less filing and paper issues for things like safety and maintenance reports. This software has saved us a lot of money and administrative time. With servicem8 you can manage simple or highly complex operations involving invoicing or store data management processes. In terms of field services servicem8 has tools to connect to databases within different clouds, either to manage electronic signatures or online invoicing requiring mobile or routing tools. The fact that the platform is very stable/future proof - due to the fact that it has been designed with iOS in mind! The simplicity of design also shines through, when it demonstrates that a sole trader to the MD of a multi branch business can pick up the APP with basic training and deliver massive efficiency savings - within busy organisations. Cons I can honestly say I do not have any complainants about this software so far. Within servicem8 we can annotate and prioritize all our work orders depending on which client we want to give more importance at the moment, and that is enough to not give servicem8 a negative review. We liked that the platform integrates so many tools for scheduling processes. The (sometimes) limiting functionality! With this in mind, the clear and transparent reason for ServiceM8’s existence is to remove inefficiency from modern service based businesses. If there is a better way of working, which improves the lot of its core market - they will listen and take all feedback into consideration when developing core product. There are also third party development companies that have and will develop Add-Ons and specific ‘tools’ if and when required.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Plexus Software Founded: 1997 United States plexus.software/	Company Information ServiceM8 Founded: 2009 Australia www.servicem8.com
Alternatives Simpro	Alternatives Fieldmagic
Powered Now	JGID
Jonas Enterprise Jonas Construction Software	BrandWide Soffront Corporation
FieldAware	Kickserv
Ventus Vertical Market Software View All	Smart Service My Service Depot View All
Categories Field Service Management Supported HVAC Supported Job Costing Supported Plumbing Supported Service Dispatch Supported Tradesman Job Management Supported	Categories Appliance Repair Supported Field Service Management Supported Franchise Management Supported HVAC Supported Landscape Management Supported Locksmith Supported Pest Control Supported Plumbing Supported Service Dispatch Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features Job Costing Features Bills of Material Supported Budgeting & Forecasting Supported Change Orders Supported Cost-to-Completion Tracking Supported Invoice Management Supported Overrun Reporting Supported Percent-Complete Tracking Supported Production Cost Tracking Supported Purchase Order Management Supported Quotes / Estimates Supported Time Tracking Supported Work Order Management Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features Franchise Management Features Appointment Scheduling Not Supported Automatic Re-ordering Not Supported Commission Management Not Supported Construction Tracker Not Supported Contract Management & Signature Not Supported CRM Not Supported Franchise Intranet Not Supported Job Scheduling Supported LMS / Training Not Supported Marketing Not Supported Onboarding Not Supported Online Store Not Supported Reputation Management Not Supported Website Manager Not Supported Landscape Management Features Billing & Invoicing Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Groundskeeping Supported Inventory Control Not Supported Irrigation Tracking Not Supported Job Management Supported Landscape Design Supported Mobile Access Supported Payroll Management Not Supported Plant Database Not Supported Quotes / Estimates Supported Routing Supported Scheduling & Appointments Supported Work Order Management Supported Locksmith Features Billing & Invoicing Supported CRM Not Supported Dispatch Management Supported GPS Tracking Not Supported Inventory Management Not Supported Mobile Access Supported Payment Processing Supported Scheduling Supported Work Order Management Supported Pest Control Features Billing & Invoicing Supported Customer Service History Supported Dispatch Management Supported Fleet Management Not Supported Inventory Control Not Supported Mobile Access Supported Pest Activity Tracking Not Supported Pesticide Usage Tracking Not Supported Property Layouts Supported Quotes / Estimates Supported Scheduling Supported
Integrations AccessOwl Not Supported Facebook Not Supported FirstVoice AI Not Supported Gmail Not Supported Go Integrator Cara Not Supported HubSpot CRM Not Supported Integry Not Supported Johnni AI Not Supported Mailchimp Not Supported Meltano Not Supported Microsoft 365 Not Supported Motileo Not Supported Nearby Now Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Shift Not Supported Stackreaction Not Supported Workato Not Supported Zapier Not Supported Show More Integrations View All 1 Integration	Integrations AccessOwl Supported Facebook Supported FirstVoice AI Supported Gmail Supported Go Integrator Cara Supported HubSpot CRM Supported Integry Supported Johnni AI Supported Mailchimp Supported Meltano Supported Microsoft 365 Supported Motileo Supported Nearby Now Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Shift Supported Stackreaction Supported Workato Supported Zapier Supported Show More Integrations View All 43 Integrations
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