ProCTI

ProCTI

Provaria
+
+

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About

If your business happens anywhere other than your office, PlayerLync was made for you. Whether you’re looking to improve the quality of your service, better understand what’s happening across your business around the world, or simply strengthen your connection with your front lines, PlayerLync can help. Mobile content management, learning, operations and communications all in one place. Automatic, timely delivery of personalized content across shared mobile devices. Built for scale to work with your mobile device and ready to go with no aftermarket integrations. Understand learning, content consumption, and operations quickly and intuitively. The larger your organization, the further your headquarters can be from your frontline employees. PlayerLync eliminates that gap, giving your team instant access to the up-to-date, personalized information they need to translate corporate strategy into exceptional customer service.

About

Connect your Skype for business (formerly Lync) or TAPI-enabled PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV get the data on each incoming and outgoing call. Determine individually and flexibly which stored information should on each call in ProCTI. Access your contact information, service cases, e-mail addresses, current contracts with only one click! Create leads, contacts, tasks, notes, e-mails and activities in connection with the caller. Initiate or forward calls, see and start your open appointments, search for leads, contacts and companies – everything directly in ProCTI. Simple and intuitive user management allows different access rights to your data. The standard version of ProCTI connects the following versions of Microsoft Dynamics or Uniconta and Computer Telephony Integration (CTI). Make use of the endless possibilities such as displaying contact data, company name, notes/activities/service cases, e-mail address, credit blocks, running contracts, etc.)

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage their business, their people, and their processes

Audience

Companies that want to connect Skype for Business or their PBX with Microsoft Dynamics

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PlayerLync
Founded: 2011
United States
www.playerlync.com

Company Information

Provaria
Austria
www.proaddon.com/en/addons/procti/

Alternatives

Alternatives

Categories

Mobile Learning Supported

Categories

Integration Supported

Mobile Learning Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Supported
Built-In Course Authoring Not Supported
Certification Management Supported
Content Management Supported
Corporate / Business Supported
eCommerce Not Supported
Employee Training Supported
Engagement Monitoring Supported
Gamification Supported
Media Management Not Supported
Skills Tracking Supported
Social Learning Supported
Student Portal Not Supported
Synchronous Learning Not Supported
Testing / Assessments Supported
Training Companies Supported
Video Conferencing Not Supported
Virtual Classroom Not Supported

Integrations

Microsoft Dynamics 365 Not Supported
Watershed Supported

Integrations

Microsoft Dynamics 365 Supported
Watershed Not Supported
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