ProCTIProvaria
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Related Products
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About
If your business happens anywhere other than your office, PlayerLync was made for you. Whether you’re looking to improve the quality of your service, better understand what’s happening across your business around the world, or simply strengthen your connection with your front lines, PlayerLync can help. Mobile content management, learning, operations and communications all in one place. Automatic, timely delivery of personalized content across shared mobile devices. Built for scale to work with your mobile device and ready to go with no aftermarket integrations. Understand learning, content consumption, and operations quickly and intuitively. The larger your organization, the further your headquarters can be from your frontline employees. PlayerLync eliminates that gap, giving your team instant access to the up-to-date, personalized information they need to translate corporate strategy into exceptional customer service.
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About
Connect your Skype for business (formerly Lync) or TAPI-enabled PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV get the data on each incoming and outgoing call. Determine individually and flexibly which stored information should on each call in ProCTI. Access your contact information, service cases, e-mail addresses, current contracts with only one click! Create leads, contacts, tasks, notes, e-mails and activities in connection with the caller. Initiate or forward calls, see and start your open appointments, search for leads, contacts and companies – everything directly in ProCTI. Simple and intuitive user management allows different access rights to your data. The standard version of ProCTI connects the following versions of Microsoft Dynamics or Uniconta and Computer Telephony Integration (CTI). Make use of the endless possibilities such as displaying contact data, company name, notes/activities/service cases, e-mail address, credit blocks, running contracts, etc.)
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to manage their business, their people, and their processes
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Audience
Companies that want to connect Skype for Business or their PBX with Microsoft Dynamics
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPlayerLync
Founded: 2011
United States
www.playerlync.com
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Company InformationProvaria
Austria
www.proaddon.com/en/addons/procti/
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Categories |
Categories |
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Mobile Learning Features
Academic / Education
Not Supported
Asynchronous Learning
Not Supported
Blended Learning
Supported
Built-In Course Authoring
Not Supported
Certification Management
Supported
Content Management
Supported
Corporate / Business
Supported
eCommerce
Not Supported
Employee Training
Supported
Engagement Monitoring
Supported
Gamification
Supported
Media Management
Not Supported
Skills Tracking
Supported
Social Learning
Supported
Student Portal
Not Supported
Synchronous Learning
Not Supported
Testing / Assessments
Supported
Training Companies
Supported
Video Conferencing
Not Supported
Virtual Classroom
Not Supported
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