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About

Customer habits, even the customers themselves, began to change more unexpectedly than ever before. This is why we launched Pivony when the pandemic hit the world. It is very important that you evaluate the support requests you receive from your users, beyond simply responding to them. Using AI-powered technology, you can identify niche groups of users who express similar concerns, issues, or suggestions. Pivony helps you make sense of the thousands of conversation and text based data across multiple platforms where the consumers are letting out their true opinions. Understanding this data faster than your competitors is the single most valuable competitive edge. Pivony crawls platforms that you care about to get insights on and identify what your customers are talking about regarding your brand, products and services. With an AI-based technology, Pivony then identifies groups that are conversing about specific topics so that you can get a hold of whoever you want with no trouble!

About

Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connecting

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Consumer Intelligence platform for companies wanting to prevent revenue lost

Audience

We offers our services to Restaurants, Hotels, Banquets, Hospitals, Education sector, IT and Fintech, Legal sector & All size of companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pivony
Founded: 2020
United States
pivony.com

Company Information

Rannkly
Founded: 2021
India
www.rannkly.com

Alternatives

Alternatives

Eyesover

Eyesover

Eyesover Technologies
ReputationDefender

ReputationDefender

Gen Digital

Categories

Categories

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Integrations

Facebook
Agoda
Amazon
Google Business Profile
Google Maps
Google Play
Instagram
LinkedIn
MakeMyTrip
Swiggy
Trello
Tripadvisor
Unsplash
WhatsApp
X (Twitter)
YouTube
Zendesk
Zomato

Integrations

Facebook
Agoda
Amazon
Google Business Profile
Google Maps
Google Play
Instagram
LinkedIn
MakeMyTrip
Swiggy
Trello
Tripadvisor
Unsplash
WhatsApp
X (Twitter)
YouTube
Zendesk
Zomato
Claim Pivony and update features and information
Claim Pivony and update features and information
Claim Rannkly and update features and information
Claim Rannkly and update features and information