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About

A leading CMMS Software for Asset and Maintenance Management. Trusted by Facilities Companies and Managers since 1984. End-to-end Asset Management Solutions. Improving the way organisations of all types and sizes manage their maintenance operations. CMMS is suitable for any facility – large or small. From aged care, facilities companies, convention centres, hospitals, restaurants, manufacturing plants, mining, stadiums and government facilities. All-in-one Solution for maintenance management and facilities management software. Integrated Asset, Maintenance & Facilities Management Property Management Software, Asset Management and Tracking Software for your data-driven operations. Get a complete view of your Facilities and Maintenance Management.

About

Tapi is a property care platform that offers maintenance and repairs software for property managers.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Facility managers, Aged care, Retails, Health care, NDIS

Audience

Property management businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Contact us for pricing
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • They really are no Pros to this product in my opinion. As I don’t use this in my daily work as a property manager I can’t speak of the side of the property management but as the tenant this is a ridiculous product.
  • The sales pitch, they were great at selling us the solution knowing that it didn't do what they said to us.

Cons

  • The system takes away the ease of reporting for a tenant. It is a lengthy process and a waste of time talking to a robot. The app should automatically log straight to a property manager not a silly chat with a robot. I don’t have time for that as a property manager as well as a tenant I’m so glad that I don’t have anything like this for my tenants at work. they do not provide any confirmation or proof that you’ve lodged maintenance and this can be detrimental to a tribunal case or a breach that needs to be lodged by a tenant against an agent.
  • Everything they say they have they don't. They have fired most of their staff and the ones they have tell you anything to get you to sign up. Once you do you realise it is all smoke and mirrors. They pay people to say they are great in forums where we found out about them, but as it turns out they don't use it they just promote it for a fee.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pinnacle Software
Founded: 1984
Australia
www.pinnacle.com.au

Company Information

Tapi
Founded: 2016
New Zealand
www.tapihq.com

Alternatives

Limble

Limble

Limble CMMS

Alternatives

eMaint CMMS

eMaint CMMS

eMaint CMMS - A Fluke Solution
The Asset Guardian EAM (TAG)

The Asset Guardian EAM (TAG)

Verosoft Design Inc
Asset Infinity

Asset Infinity

PcsInfinity Pvt. Ltd.
MRI NetFacilities

MRI NetFacilities

MRI Software

Categories

Asset Tracking Supported
CMMS Supported
EAM Supported
Fleet Maintenance Supported

Categories

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Not Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Supported
Service History Supported

CMMS Features

Asset Tracking Supported
Calibration Management Supported
Inventory Control Supported
Key & Lock Management Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

EAM Features

CMMS Supported
Energy Management Not Supported
Equipment Management Supported
Facility Management Supported
Inventory Management Supported
IT Asset Management Supported
Maintenance Management Supported
Parts Management Supported
Preventive Maintenance Scheduling Supported
Software License Management Supported
Warranty Management Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Supported
Vehicle Information Supported
Warranty Tracking Supported
Work Order Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Not Supported
Supplier Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Preventive Maintenance Features

Condition Monitoring Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Supported
Reminders Supported
To-Do List Supported
Vendor Management Supported
Work Order Management Supported

Integrations

Google Supported
MYOB AccountRight Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Entra ID Supported
QuickBooks Online Supported
Unit4 ERP Supported
Xero Supported

Integrations

Google Not Supported
MYOB AccountRight Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Entra ID Not Supported
QuickBooks Online Not Supported
Unit4 ERP Not Supported
Xero Not Supported
Claim Pinnacle Software and update features and information
Claim Pinnacle Software and update features and information
Claim Tapi Maintenance Tracker and update features and information
Claim Tapi Maintenance Tracker and update features and information