Simple ChatSA Inc.
|
||||||
Related Products
|
||||||
About
PingLane is a web push notification platform built for Shopify stores. It helps merchants turn anonymous visitors into subscribers, then bring them back with automated notifications for cart recovery, browse reminders, price drop alerts, and back-in-stock updates. Merchants can send one-time notifications or schedule recurring reminders, target specific audience segments based on device, browser, or location, and customize permission prompts to match their store's branding. Every plan includes revenue attribution, so merchants can see exactly which notifications drove sales. PingLane installs directly from the Shopify App Store, connects via OAuth, and works in the background with no code changes required.
|
About
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved.
Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context.
Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Those looking for a web push notification and cart recovery solution for their Shopify store
|
Audience
Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and VideosNo images available
|
|||||
Pricing
$10/month
Free Version
Supported
Free Trial
Not Supported
|
Pricing
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version
Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationPingLane
Founded: 2026
India
pinglane.com
|
Company InformationSA Inc.
Founded: 2017
Canada
simple-chat.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Shopify
Supported
ShipHero
Not Supported
Shopify Flow
Not Supported
Slack
Not Supported
|
Integrations
Shopify
Supported
ShipHero
Supported
Shopify Flow
Supported
Slack
Supported
|
|||||
|
|
|