Text

Text

Text Inc.
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About

PineAI is a task-based AI assistant designed to help users resolve everyday problems by taking real-world actions on their behalf. Unlike traditional chatbots, Pine can make phone calls, send emails, and use a computer to complete tasks such as canceling subscriptions or negotiating bills. Users simply describe the task they want completed, and Pine handles the communication and follow-up. The platform is commonly used to recover refunds, resolve customer service issues, and lower monthly expenses. Pine can also manage tasks such as booking reservations or attending meetings on behalf of the user. With a success-based payment model, users only pay when Pine successfully completes the task. By automating time-consuming service interactions, Pine helps individuals save time, money, and effort.

About

Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Consumers and busy professionals who want an AI assistant that can automate customer service tasks, reduce bills, recover refunds, and handle everyday administrative work

Audience

Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$30/month
Free Version
Free Trial

Pricing

$25 per month
AI agents
AI agents resolutions
Reply resolutions
AI text editing
10,000+ API calls
Live visitors tracking
Custom Skills
MCP server
AI Copilot
Chat topic insights
Tag suggestions
Ticket and chat summary
Team canned responses
Workflows & campaigns
Advanced widget customization
Advanced reporting
Chat history
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like the AI-related features; they work much better than those in the products I've had a chance to test. I'm particularly impressed with the agent features and the excellent live chat. The application is easy to install and configure.

Cons

  • Price could be a bit lower. On the other hand every single tool on the market is more expensive now.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PineAI
Founded: 2025
United States
www.19pine.ai/

Company Information

Text Inc.
Founded: 2002
United States
www.text.com

Alternatives

Alternatives

Pine AI

Pine AI

PINEXL Ltd.
Pine Script

Pine Script

TradingView

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

BigCommerce
Ecwid
Facebook Messenger
Gmail
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress

Integrations

BigCommerce
Ecwid
Facebook Messenger
Gmail
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress
Claim PineAI and update features and information
Claim PineAI and update features and information
Claim Text and update features and information
Claim Text and update features and information