TextText Inc.
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Related Products
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About
PineAI is a task-based AI assistant designed to help users resolve everyday problems by taking real-world actions on their behalf. Unlike traditional chatbots, Pine can make phone calls, send emails, and use a computer to complete tasks such as canceling subscriptions or negotiating bills. Users simply describe the task they want completed, and Pine handles the communication and follow-up. The platform is commonly used to recover refunds, resolve customer service issues, and lower monthly expenses. Pine can also manage tasks such as booking reservations or attending meetings on behalf of the user. With a success-based payment model, users only pay when Pine successfully completes the task. By automating time-consuming service interactions, Pine helps individuals save time, money, and effort.
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About
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales.
Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes.
• AI agent: resolves routine tasks, so your team handles only the chats that need a human
• Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave
• Help desk: routes chats to right agents with full context, so nothing gets lost
• Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast
• Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context
• Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically
Service that resolves faster, captures more, and turns tickets into sales.
Trusted by 35,000+ companies. Free for 14 days.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Consumers and busy professionals who want an AI assistant that can automate customer service tasks, reduce bills, recover refunds, and handle everyday administrative work
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Audience
Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$30/month
Free Version
Free Trial
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Pricing
$25 per month
AI agents
AI agents resolutions Reply resolutions AI text editing 10,000+ API calls Live visitors tracking Custom Skills MCP server AI Copilot Chat topic insights Tag suggestions Ticket and chat summary Team canned responses Workflows & campaigns Advanced widget customization Advanced reporting Chat history
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPineAI
Founded: 2025
United States
www.19pine.ai/
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Company InformationText Inc.
Founded: 2002
United States
www.text.com
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Categories |
Categories |
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Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
BigCommerce
Ecwid
Facebook Messenger
Gmail
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress
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Integrations
BigCommerce
Ecwid
Facebook Messenger
Gmail
Shopify
Squarespace
Webflow
WhatsApp
WooCommerce
WordPress
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