TablesReady

TablesReady

Table's Ready, LLC
4.9 out of 5 stars
PinPoint Status TablesReady

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PinPoint Status:

About

By putting an end to long appointment windows and uncertain arrival times, PinPoint Status enables your company to increase customer satisfaction, eliminate missed appointments and unnecessary phone calls, and drive more positive reviews and online ratings. PinPoint Status integrates with your customer and job scheduling information. And, our affordable monthly subscription model makes PinPoint status an easy-to-setup and easy-to-use solution for companies of any size.
TablesReady:

About

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.
PinPoint Status:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TablesReady:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
PinPoint Status:

Audience

Businesses looking for a platform to eliminate missed appointments and reduce unnecessary phone calls
TablesReady:

Audience

Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses
PinPoint Status:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
TablesReady:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
PinPoint Status:

API

Offers API Not Supported
TablesReady:

API

Offers API Supported
PinPoint Status:

Screenshots and Videos

TablesReady:

Screenshots and Videos

PinPoint Status:

Pricing

$19 per month
Free Version Not Supported
Free Trial Not Supported
TablesReady:

Pricing

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version Supported
Free Trial Supported
PinPoint Status:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TablesReady:

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5
TablesReady:

Pros & Cons from Real Users

Pros

  • Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain.
  • Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!
  • This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.
  • This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.
  • The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.

Cons

  • Wish I could set up alerts to notify me when a schedule isn't loaded.
  • Asks for phone number first. Most guests want to give you name first.
  • As an admin, it would be nice to have an administration console for all locations in one login.
  • The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.
  • Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.
PinPoint Status:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
TablesReady:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
PinPoint Status:

Company Information

PinPoint Status
Founded: 2018
United States
www.pinpointstatus.com
TablesReady:

Company Information

Table's Ready, LLC
Founded: 2011
United States
www.tablesready.com/
PinPoint Status:

Alternatives

TablesReady:

Alternatives

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TablesReady:
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Bzz

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PinPoint Status:
Apptoto

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TablesReady:
PinPoint Status:

Categories

TablesReady:

Categories

TablesReady:

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Not Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Not Supported
Virtual Queue Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Not Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported
PinPoint Status:

Integrations

CounterGo Supported
Google Calendar Supported
Google Chrome Supported
KonnectzIT Not Supported
Square POS Not Supported
Square Payments Not Supported
Square for Restaurants Not Supported
TablesReady:

Integrations

CounterGo Not Supported
Google Calendar Not Supported
Google Chrome Not Supported
KonnectzIT Supported
Square POS Supported
Square Payments Supported
Square for Restaurants Supported
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