+
+

Related Products

  • ScreenMeet
    35 Ratings
    Visit Website
  • StackAI
    55 Ratings
    Visit Website
  • Denodo
    388 Ratings
    Visit Website
  • Project Insight
    122 Ratings
    Visit Website
  • MindCloud
    83 Ratings
    Visit Website
  • Process Street
    1,119 Ratings
    Visit Website
  • SCIKIQ
    14 Ratings
    Visit Website
  • Hyperproof
    350 Ratings
    Visit Website
  • Semarchy xDM
    64 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website

About

Perspectium provide intelligent data integration and synchronization tools helping ServiceNow customers make better use of their data. Automatically extract huge volumes of data and extend ServiceNow workflows into third-party applications and other ServiceNow instances. And the best part? There's no noticeable impact to ServiceNow performance.

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that use ServiceNow and need data integration and synchronization tools

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Pros & Cons from Real Users

Pros

  • ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue.

Cons

  • The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Idera
Founded: 2000
United States
www.perspectium.com

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

Alternatives

Freshservice

Freshservice

Freshworks

Categories

Integration Supported

Categories

Help Desk Supported
Issue Tracking Supported
IT Service Supported
ITSM Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Not Supported
Multiple Data Sources Supported
Web Services Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Service Features

Contract Management Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Integrations

Alta Not Supported
Atlas Not Supported
Captain Compliance Not Supported
Covasant SERAA Not Supported
Dialpad Connect Not Supported
ElectroNeek Not Supported
Jira Service Management Not Supported
Joyous Not Supported
ManageEngine Network Configuration Manager Not Supported
Matillion Not Supported
OpenIAM Not Supported
Qevlar AI Not Supported
Qualtrics Customer Experience Not Supported
RunMyProcess Not Supported
Statseeker Not Supported
TestCollab Not Supported
Trelica Not Supported
Valence Not Supported
WatchTower Security Management App Not Supported
contboxx Vault Not Supported

Integrations

Alta Supported
Atlas Supported
Captain Compliance Supported
Covasant SERAA Supported
Dialpad Connect Supported
ElectroNeek Supported
Jira Service Management Supported
Joyous Supported
ManageEngine Network Configuration Manager Supported
Matillion Supported
OpenIAM Supported
Qevlar AI Supported
Qualtrics Customer Experience Supported
RunMyProcess Supported
Statseeker Supported
TestCollab Supported
Trelica Supported
Valence Supported
WatchTower Security Management App Supported
contboxx Vault Supported
Claim Perspectium and update features and information
Claim Perspectium and update features and information
Claim ServiceNow and update features and information
Claim ServiceNow and update features and information