Perfectware

Perfectware

Perfectware Solutions
VServiceManagement

VServiceManagement

Vertical Solutions
+
+

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About

Created to fit a real world environment, Perfectware incorporates a suite of software tools designed for and by users in the Mechanical Contractor Service Industry. Using current and proven technologies, we have established a powerful software that provides communications to the operations of the service organization, as well as customers and field operations. The key to future development is the input we receive from our of users and contractors. Our user groups meet regularly, to showcase and discuss current contractors needs, creating a future road map for Perfectware Design and development. Operating a service business in today’s world requires the coordination of thousands of processes every day to insure that each client’s service needs are met cost-effectively. From the first phone call to the last, we do it best.

About

VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for an HVAC solution

Audience

Companies searching for a solution to manage all aspects of their service calls

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Perfectware Solutions
perfect-ware.com

Company Information

Vertical Solutions
Founded: 1986
United States
www.vertsol.com

Alternatives

Alternatives

AbacusCloud

AbacusCloud

AbacusGroup
Ventus

Ventus

Vertical Market Software
SAWIN

SAWIN

SAWIN Service Automation

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Control Supported
Job Management Not Supported
Maintenance Scheduling Not Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Perfectware and update features and information
Claim Perfectware and update features and information
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Claim VServiceManagement and update features and information