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About

Customer attention is scarce, and marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources. With the limitless potential of generative AI, Pendula empowers teams to deliver adaptive and meaningful two-way customer experiences to inspire, engage, and retain customers at scale. Pendula aims to be at the heart of every conversation between businesses and their customers, all over the world. Intuitive drag-and-drop functionality that will empower teams to do their best work. Create two-way conversations and act on them intelligently with real-time data. Harness the power of AI to activate your entire data stack. The heart of next-gen customer engagement and retention. With Pendula's workflow studio, the only limits are the boundaries of your creative thinking. Select a data source to identify the moments that actually matter to your customers.

About

Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies requiring a solution to engage, retain and delight their customers

Audience

Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Pendula
Founded: 2015
Australia
www.pendula.com

Company Information

Textel
United States
textel.net

Alternatives

Alternatives

2way

2way

2way Message
Sonar

Sonar

Marchex
Routee

Routee

AMD Telecom

Categories

Categories

Integrations

Amazon DynamoDB Supported
Amazon Web Services (AWS) Supported
Facebook Ads Supported
Google Cloud BigQuery Supported
Google Cloud Storage Supported
Google Shopping Supported
HubSpot Customer Platform Supported
Jira Supported
Microsoft Bot Framework Supported
Microsoft Dynamics 365 Supported
Microsoft Power BI Supported
Microsoft Teams Supported
NiCE CXone Mpower Not Supported
OpenAI Supported
Sage HR Supported
SalonBiz Not Supported
ShipBob Supported
Stripe Supported
WooCommerce Supported
Xero Supported

Integrations

Amazon DynamoDB Not Supported
Amazon Web Services (AWS) Not Supported
Facebook Ads Not Supported
Google Cloud BigQuery Not Supported
Google Cloud Storage Not Supported
Google Shopping Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Microsoft Bot Framework Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
NiCE CXone Mpower Supported
OpenAI Not Supported
Sage HR Not Supported
SalonBiz Supported
ShipBob Not Supported
Stripe Not Supported
WooCommerce Not Supported
Xero Not Supported
Claim Pendula and update features and information
Claim Pendula and update features and information
Claim Textel and update features and information
Claim Textel and update features and information