Pearson vs. TrueDialog Comparison


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About Our educational and assessment tools, content, products, and services are designed to help learners at every stage open doors to new experiences. Because wherever learning flourishes, so do people. Because learning is a never-ending road of discovery, it needs to meet each student where they are. Ignite a love of learning with interactive tools and content that engage, motivate, and prepare each learner for success. The technology behind digital learning doesn’t isolate or disconnect — it strengthens the connections between learners and educators, improving lives and shaping futures. Connect, extend, and expand the learning experience with interactive content and tools that meet learners where they are. We’re constantly creating and innovating more effective and affordable ways to learn. Explore our products and services, and discover how you can make learning possible for all students.	About TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Educators that need a comprehensive student LMS	Audience Businesses, contact centers, and higher education
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $79.00/month Pay as you go - no monthly fee Small business - $99 per month Business pro - $375 per month Enterprise - $899 per month Custom Enterprise - $2499 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 2.5 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.6 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros There was a help function on the assignments that was appreciated. Getting marks back instantly was a pro. Pearson feels a little bare bones compared to some of the other textbook giants, and their textbooks are just as poorly written, but on the software end, I've actually had the least amount of issues with them out of the big companies. They're simple and don't look quite as modern, but it gets the job done well enough. The etextbooks need work, but they're acceptable. Cons Program was always slow to load and not as easy to use as other programs. My biggest complaint is the amount of errors in the text book and on the assignments and exams. It took me quite awhile to try to find a number and get through to support to be told that they don't take corrections from students. Which is probably why there continues to be so many errors. The content of the etextbooks is the biggest con. Like all the other textbooks giants, they're badly written and often have issues. At best the material is suitable for intro classes, but certainly not for higher levels of study. Often the etextbook by itself costs the same as the physical book and the etextbook combined, which makes no sense to me.	Pros & Cons from Real Users Pros As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app. It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users. * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team. It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported. Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service Cons There is no such con of the TrueDialog but they should move their price to a more reasonable section. It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages. * No big drawbacks as compared to other services with same features. It worked great for me. Nothing to share about cons. Provisioning shortcodes can be slow due to carrier approvals
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Pearson Founded: 1944 United Kingdom www.pearson.com	Company Information TrueDialog Founded: 2011 United States truedialog.com
Alternatives TrueDialog	Alternatives Podium
YouTestMe	Textellent
Blended Teaching	TXT180
IntelliBoard	Text Request
Top Hat View All	EZ Texting View All
Categories Higher Education Supported K-12 Supported Learning Management Systems (LMS) Supported Neurodiversity Cognitive Assessment Supported Student Engagement Platform Supported	Categories Alumni Management Supported Business Text Messaging Supported Customer Service Supported Higher Education Supported Mobile Marketing Supported Registration Supported SMS Marketing Supported
Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Supported Curriculum Management Supported Faculty / Staff Management Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Supported Scheduling Supported Student Information / Records Supported Student Portal Supported Show More Features K-12 Features Attendance Tracking Supported Classroom Management Supported Communication Management Supported Curriculum Management Supported Enrollment Management Supported Financial Management Supported Parent Portal Supported Progress Reports Supported Skill Testing Supported Student Information / Records Supported Student Engagement Platform Features Communication Tools Supported Community Management Supported Event Calendar Supported Higher Education Supported Interactive Learning Supported K-12 Supported Location Tracking Supported Mobile App Supported Orientation Management Supported Polls / Voting Supported Safety Management Supported Student Group Management Supported	Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Not Supported Curriculum Management Not Supported Faculty / Staff Management Not Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Not Supported Scheduling Supported Student Information / Records Not Supported Student Portal Not Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Not Supported Membership Management Supported Website Management Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported Registration Features Activity Registration Supported Attendance Management Not Supported Badge Management Not Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Not Supported Payment Processing Not Supported Refund Automation Not Supported Self Check-In Not Supported Surveys & Feedback Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported
Integrations Abre Supported Adobe Marketo Engage Not Supported AlphaPrep Supported Blackboard Learn Supported Coviu Supported Eloqua Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Microsoft Dynamics 365 Not Supported Nexus Not Supported ProctorU Supported Salesforce Not Supported ShapeNet Not Supported Solvely.ai Supported Talview Supported Velocify Not Supported Show More Integrations View All 7 Integrations	Integrations Abre Not Supported Adobe Marketo Engage Supported AlphaPrep Not Supported Blackboard Learn Not Supported Coviu Not Supported Eloqua Supported HubSpot CRM Supported HubSpot Customer Platform Supported Microsoft Dynamics 365 Supported Nexus Supported ProctorU Not Supported Salesforce Supported ShapeNet Supported Solvely.ai Not Supported Talview Not Supported Velocify Supported Show More Integrations View All 11 Integrations
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