PatientTrak vs. QueueCare Comparison


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About PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.	About QueueCare is a cloud queue management system for clinics and medical centres. Reception works a live board with a column for each doctor or room, and moves a patient to another doctor with one drag. Patients check in by scanning a QR code at the door, with no app to install, and follow their place in line on their own phone. Any TV with a browser becomes a waiting-room screen that calls the next patient by name and room, aloud, in Arabic or English. QueueCare also prints numbered tickets at the desk or from a self-service kiosk, keeps walk-ins and appointments on one board, and gives reception and the doctors' rooms a team chat attached to each patient. Analytics show the average wait, the busiest hours and each doctor's wait and consultation time. Arabic is native, right to left. Pro is $179 a month billed yearly or $199 billed quarterly; Ultra for multi-branch groups is priced on request. Every plan has a 30-day free trial, and a live demo needs no sign-up.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare Providers	Audience Clinics and medical centres that run a waiting room: reception staff, doctors, and the patients waiting to be called
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Priced for Healthcare Enterprise Free Version Not Supported Free Trial Supported	Pricing $179/month Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat. Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens. Every plan starts with a 30-day free trial, no credit card required. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information PatientTrak Founded: 2006 Franklin, WI www.patienttrak.net	Company Information QueueCare Founded: 2025 Aqaba, Jordan queue.care
Alternatives Medical Check In Check In Systems	Alternatives TOKENN Cyberzio Innovations Pvt Ltd
Support Health	OPDly OPDly Technologies
Pomelo Health	WaitQ
AdvancedMD	TurnQueue
Savance Health View All	MedPrax OPD MedPrax Biotechnologies Private Limited View All
Categories Occupational Health Supported Patient Check-in Kiosk Supported Patient Engagement Supported Patient Intake Supported Patient Management Supported Queue Management Supported Survey Supported	Categories Queue Management Supported QueueCare is a queue management system built for the waiting room of a clinic or medical centre. Reception works one live board with a column per doctor or room, moves a patient to another doctor with a drag, and keeps walk-ins and appointments in the same line. Patients join from their own phone by scanning a QR code at the door, with nothing to install, and watch their place move. Any TV with a browser becomes the waiting-room screen and calls each patient by name and room, aloud, in Arabic or English. Numbered tickets print at the desk or from a self-service kiosk, and the day's analytics show the average wait, the busiest hours and each doctor's wait and consultation time.
Queue Management Features Appointment Scheduling Supported Calendar Not Supported Communication Tools Not Supported Contactless Supported Customer Surveys Supported Dashboard Not Supported For Banks Not Supported For Government Not Supported For Healthcare Supported For Restaurants Not Supported For Retail Not Supported SMS Marketing Not Supported Supports Multiple Counters Supported Virtual Queue Supported Show More Features Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Not Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Not Supported Personal Health Record Not Supported Progress Tracking Supported Self Management Not Supported Patient Management Features Admissions Management Supported Bed Management Not Supported Discharge Management Supported Historical Reporting Supported Patient Flow Management Supported Patient Location Tracking Supported Patient Monitoring Supported Real Time Reporting Supported Waiting Time Tracking Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Queue Management Features Appointment Scheduling Not Supported Calendar Not Supported Communication Tools Supported Contactless Supported Customer Surveys Not Supported Dashboard Supported For Banks Not Supported For Government Not Supported For Healthcare Supported For Restaurants Not Supported For Retail Not Supported SMS Marketing Not Supported Supports Multiple Counters Supported Virtual Queue Supported
Integrations EpicCare EMR Supported Hemi HL7 Supported MEDITECH Expanse Supported Veradigm EHR Supported View All 5 Integrations	Integrations EpicCare EMR Not Supported Hemi HL7 Not Supported MEDITECH Expanse Not Supported Veradigm EHR Not Supported
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