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About

As a car wash operator, you’re in the midst of a major upheaval brought on by increased competition, rapid advances in technology and rising customer expectations. You need more than a point-of-sale (POS) system to help you navigate these challenges. Just like the amazing architecture that helped inspire its name, Patheon is “eons” ahead of traditional POS systems. Beyond simply handling unlimited plans and payments, it’s also a marketing system, an analytics and insights engine, a workforce management tool and so much more. By addressing what you value as a business owner, Patheon transforms your operations and changes how employees and customers feel about your brand.

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Car wash businesses in need of a powerful POS system

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DRB
United States
drb.com/tunnel_solutions/point-of-sale/patheon

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Alternatives

Alternatives

KUKUI

KUKUI

Kukui
Tap & Wash

Tap & Wash

MONEXgroup
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online
QuickBooks Online Advanced

Integrations

Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online
QuickBooks Online Advanced
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