Shopmonkey Integrations

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Treadstock is a cloud-based tire storage tracking application for independent auto repair and tire shops that store customers’ seasonal tires. Staff can record customer and vehicle details, tire condition and tread depth, and the storage location for each set, then find stored tires by customer name, license plate, phone number, set number or chalk mark. The app supports QR-label scanning with a phone camera, printable rack labels or chalk identification, storage-fee tracking, and a seasonal board for sets due for swaps, overdue pickups and tires flagged for wear. Shops can import customer and vehicle lists from spreadsheets or supported exports from Protractor, Mitchell 1, Tekmetric and Shopmonkey, and export their own records. It runs in a web browser on staff phones without a dedicated scanner or office-computer installation. Treadstock focuses on tire storage rather than repair orders or general shop management.

PartsTech helps automotive repair shops find the right parts and tires fast. One search shows you live inventory and wholesale pricing from all of your suppliers in one lookup. Sign up for free and cut the hassle out of parts ordering. That's right, now you can shop for parts and tires all in one easy-to-use platform! Order tires online from more than 40 distributors across the U.S. and Canada, all in one lookup. Our next-generation parts catalog connects your shop to a network of more than 30,000 distributors, over 4,500 brands, and tens of millions of parts, and growing every day. PartsTech helps distributors of all sizes reach more shops, sell more parts, and increase profit margins. Helping you stay competitive in a dynamic eCommerce landscape is our mission. Today’s top automotive software developers know PartsTech gives their customers the single, unified parts search they need. Advanced API capabilities for our partners mean we can handle everything for you.

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Boost growth with employee incentives that reward positive Google review mentions, friendly staff competitions & resolving customer feedback. Automate your employee incentives and customer feedback on Google reviews with our 75+ out-of-the-box POS integrations. Put the customer's Google review process on auto-pilot. Elevate your staff competitions by integrating rewards, from competing for more Google review mentions to promoting services, designed for business growth & employee motivation. Establish local customer communities with authentic Google reviews that drive repeat business. Receive insights on your biggest sales drivers that cultivate a network of loyal and local customers. Boost employee engagement by rewarding your frontline staff. Incentivize your team to provide industry-leading service with flexible rewards that boost confidence and raise employee morale. Retain top employees with team performance insights on which employees are providing exceptional customer service.

Merrows is a hosted AI customer-service agent for phone calls, website chat, SMS and email. Businesses configure its behavior in a reusable Playbook and connect it to commerce, booking, point-of-sale and help-desk systems to answer inquiries, check and place orders, manage bookings, and route requests to staff. It is designed for automotive repair shops, ecommerce and retail businesses, restaurants, and other service operators. Workflows include appointment scheduling and status updates, product and order inquiries, returns, subscription changes, and restaurant orders. A chat widget can be embedded in supported website builders. Teams can test conversations before going live and hand customers to a person when needed. The free plan includes 100 monthly web chat and email conversations; paid plans include a 14-day trial.

​Integrated Service Estimator is a powerful, user-friendly solution that has helped thousands of vehicle service businesses streamline the way they generate accurate, professional repair estimates and source all necessary replacement parts. This solution is ideal for any shop that wants the ability to help increase service revenue and profitability. Get complete estimates in two minutes or less, eliminate costly estimating errors, generate additional service opportunities, and increase close rates and customer satisfaction. For more than 50 years, Epicor has helped automotive businesses connect every step in the aftersales ecosystem to achieve increased operational efficiency and faster, more profitable growth. Integrated Service Estimator can help dealers become dominant parts, tire, and service providers for all vehicle makes/models/years, streamline estimating, sourcing, inventory, parts deliveries, and more, and identify untapped parts and service opportunities.