Parllay

Parllay

Parllay China
WeChat

WeChat

Tencent
+
+

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About

As a personalized marketing platform, Parllay aims to create a personalized experience for your WeChat followers. With Parllay, you can automatically identify sales opportunities among followers, continue to accurately nurture customers with different lifecycle stages, shorten the conversion time and increase the conversion rate from followers to customers. Parllay-WeChat CRM helps companies manage WeChat Official Accounts, identify customers among WeChat followers, increase purchase conversion rates through personalized engagement, optimize marketing decisions with in-depth data analysis, and integrate HubSpot CRM to achieve a "follower-lead-customer" one stop management. Parllay and HubSpot's omni-channel marketing automation allows your potential customers to proactively discover the purchase path, thereby completing more transactions more easily. With Parllay WeChat marketing automation tools and HubSpot workflow, you can use the behavioral data of each potential customer.

About

Whether you want to send messages or share photos and videos, you can chat freely through WeChat. Wherever you go, you can immediately get in touch with the people you care about using WeChat. Search and add friends directly via WeChat ID or mobile number. Start chatting once your friend request has been accepted. On Moments, you can share your life's favorite experiences using photos or videos with your friends, and also see your friends' Moments at any time. Let's share on Moments! Get face-to-face with your friends and family instantly via WeChat. WeChat allows you make free video and voice calls no matter where you are with one friend or a group of friends. If you're unable to express your feelings in words, then send a sticker to make your chats more fun. Designed by talented artists around the globe, WeChat's Sticker Gallery offers users free downloads and sending of countless fun stickers. Come and select your favorite stickers to chat with your friends!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Orgnizations that want a powerful CRM and marketing automation tool that's built specifically for use with WeChat

Audience

Anyone who wants to chat, social network, or pay through the WeChat app

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.3 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • It offers Intuitive design and features for communication. It has multi-platform support, which makes it easy to connect with mobile and desktop. It also offers a file-sharing option.
  • (+) Multi-application, mini-apps, and support to many features is a definite plus. (+) Easy to use and very interactive interface. (+) Integration with various other businesses. (+) Easy to setup.
  • I use WeChat to communicate with classmates in some culture clubs at university. I prefer FB Messenger groups to WeChat groups though, because I find that WeChat makes my older Android phone laggy. It's pretty cool how WeChat had payment options and miniapps long before most western messaging apps though.

Cons

  • It worked great for me. Nothing to share about the con.
  • (-) Not as fast as regular communication applications. (-) Privacy is not up to the mark. (-) Improvements on the collaboration interface.
  • Makes phone laggy, is memory intensive, can make phone hot to the touch after ~10 min of calling someone via WeChat. Supposedly is monitored by the Chinese government.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Parllay China
Founded: 2013
China
www.parllay.cn/en/

Company Information

Tencent
Founded: 1998
China
wechat.com

Alternatives

Alternatives

Alipay

Alipay

Alibaba Group
Knight

Knight

Knight SaaS SCRM
DingTalk

DingTalk

Alibaba
WeChat Pay

WeChat Pay

Tencent
LINE

LINE

Naver
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Content Curation Supported
CRM Supported
Social CRM Supported

Categories

Digital Wallets Supported
Live Chat Supported
Messaging Supported
Social Media Supported
Social Networking Supported
Team Chat Supported
Team Communication Supported
Telephony Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Not Supported
Data Security Not Supported
Event Management Not Supported
Group Management Not Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Alcméon Not Supported
BridgerPay Not Supported
Dr.Fone Not Supported
Elly POS Not Supported
Engati Not Supported
Forensic Explorer Not Supported
HubSpot Customer Platform Supported
Invitation Maker Greeting Card Not Supported
Live Proxies Not Supported
Logto Not Supported
Mindsay Not Supported
Parllay Not Supported
Perfect Not Supported
SaleSmartly Not Supported
Sinorbis Not Supported
Staple Not Supported
Vibe Interactive Whiteboard Not Supported
WapiPay Not Supported
YeahMobi Not Supported

Integrations

Alcméon Supported
BridgerPay Supported
Dr.Fone Supported
Elly POS Supported
Engati Supported
Forensic Explorer Supported
HubSpot Customer Platform Not Supported
Invitation Maker Greeting Card Supported
Live Proxies Supported
Logto Supported
Mindsay Supported
Parllay Supported
Perfect Supported
SaleSmartly Supported
Sinorbis Supported
Staple Supported
Vibe Interactive Whiteboard Supported
WapiPay Supported
YeahMobi Supported
Claim Parllay and update features and information
Claim Parllay and update features and information
Claim WeChat and update features and information
Claim WeChat and update features and information