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About

Parcel Tracker is the smart way to manage parcels 📦, mail ✉️ and deliveries 🚚 in buildings. Parcel Tracker is a cloud-based internal package tracking app that uses the cutting edge in AI reduce your parcel management time by 70% and improve operations overall. Parcel Tracker is trusted by over 30,000 people and businesses to log over a million parcels yearly. It's perfect for: ✔️Student Accommodation ✔️Residential Buildings ✔️Coworking and Corporate Offices ✔️Universities ✔️Hotels and Restaurants ✔️Hospitals ✔️SMBs ✔️Enterprise 🛠How Parcel Tracker Works 1)Quickly scan packages received at the reception/mailroom using a smartphone camera, it automatically notifies recipients by email and SMS with a QR code. 2)Recipients collect their deliveries using the QR code, which serves as proof-of-collection. 🌟Parcel Tracker Features ✔️Works with all couriers and hand-written parcel labels. ✔️Automatic Reminds are sent ✔️No manual data entry ✔️Super easy to use

About

ShipHawk provides modern transportation management and shipping software (TMS) for manufacturers, retailers, distributors, and other businesses. This cloud-based software supports over 200 carriers and offers multi-carrier rating on parcel, freight, and LTL in one system. Our advanced shipping automation software helps find the best shipping carriers and rates while saving companies time and money throughout the shipping process. Our automated shipping system uses proprietary packing and shipping algorithms along with other enterprise-grade features that can help businesses reduce costs up to 20%. ShipHawk offers a suite of fulfillment management solutions including warehouse management, audit & reconciliation, and weights & dimensions.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mailrooms and receptions at places like university halls, university mailrooms, residential buildings, office buildings, luxury buildings, corporate offices, co-working facilities, and more

Audience

ShipHawk is ideal for businesses that have outgrown their basic system and need an advanced shipping and WMS platform that integrates with their current tech stack.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Price based on the size of the building
Free Version Supported
Free Trial Supported

Pricing

$1500.00/month
Enterprise plans start at $1500 per month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • notifications are quick, the qr code system makes collecting parcels really easy, and i like being able to see how many parcels i’ve received.
  • +Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite. +The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users. +The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel. +For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team.
  • Easy to use and input information of a parcel with just a click of a photo and easy to edit should you need.
  • Great app for convenient and time saving, secured with good record keeping, also easy to use, and well d, would recommend this app over and over, cause it makes my job more easier than before
  • We like the idea the tool has given our organization of making the tracking of incoming mail easier. It's great to be able to tell if someone has mail through the app, which seems to be easy enough to maneuver.

Cons

  • the only issue i’ve had is that the Mail app on iphone can sometimes delay the notification a bit. an actual Parcel Tracker Mailroom app with instant notifications would be really nice.
  • -Minor bugs or technical issues experienced with UI functions like light and dark mode causing navigational buttons to disappear in app when used on certain mobile devices. -If you have a large volume of customers pre-loaded into Parcel Tracker the auto recommend who the parcel belongs to feature can sometimes recommend not the exact right person but close name matches, which just requires some care when selecting to ensure the right recipient is chosen.
  • Difficult to capture shots of multiple packages where they’re large and stacked.
  • No cons, it's well managed and easy to understand
  • We needed to purchase specific labels for our mil which doesn't come in with them. It's a bit time consuming to get all the mail we have checked in a piece at a time.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Deepfinity
Founded: 2016
United Kingdom
www.parceltracker.com

Company Information

ShipHawk
Founded: 2012
United States
shiphawk.com

Alternatives

Alternatives

2Ship

2Ship

2Ship Solutions
WookiPost

WookiPost

Wookify
Mailroom

Mailroom

TSC Business Solutions
Descartes Pacejet

Descartes Pacejet

Descartes Systems Group
TekTrack

TekTrack

TekCore
FASCOR TMS

FASCOR TMS

FASCOR

Categories

Barcoding Supported
Courier Supported
Freight Supported
Logistics Supported
Parcel Audit Supported
Shipping Supported

Categories

Freight Supported
Logistics Supported
Shipping Supported

Freight Features

3PL Not Supported
Barcoding / RFID Supported
Billing & Invoicing Not Supported
Customer Management Not Supported
Customer Portal Not Supported
Import / Export Management Supported
International Forwarders Not Supported
Local Forwarders Not Supported
LTL Management Not Supported
Rate Management Not Supported
Shipment Tracking Supported
Truckload Management Not Supported
Warehouse Management Supported
Waybills Not Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Not Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Not Supported
Receiving Labels Supported
RFID Not Supported
Serial Number Tracking Not Supported
Shipping Labels Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Not Supported
Routing Supported
Scheduling Not Supported

Mailroom Management Features

Barcode Scanning Supported
CASS Certified Supported
Duplicate Management Supported
Graphical Mail Piece Designer Not Supported
Intelligent Mail Support Supported
Job Management Not Supported
Package Tracking Supported
PAVE Certified Presorting Not Supported
Signature Capture Supported

Parcel Audit Features

Auditing & Claim Filing Services Not Supported
Automated Audit Supported
Automated Claim Filing Not Supported
Carrier Invoice Auditing Not Supported
Cost Recovery Reporting Not Supported
Data Import Supported
Exceptions Management Not Supported
Package Analytics Supported
Predictive Analytics Not Supported
Shipping Monitoring Not Supported
Shipping Optimization Supported
Third Party Management Not Supported

Freight Features

3PL Not Supported
Barcoding / RFID Supported
Billing & Invoicing Supported
Customer Management Not Supported
Customer Portal Not Supported
Import / Export Management Not Supported
International Forwarders Not Supported
Local Forwarders Not Supported
LTL Management Supported
Rate Management Supported
Shipment Tracking Supported
Truckload Management Not Supported
Warehouse Management Supported
Waybills Not Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Supported
Fleet Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Supported

Shipping Features

Air Shipping Supported
Bills of Lading Supported
Container Shipping Not Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Not Supported
Dispatch Management Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Integrations

APIWORX Not Supported
Acumatica Cloud ERP Not Supported
Canopy Not Supported
Flowtrac Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Entra ID Supported
NetSuite Not Supported
NetSuite SuiteCommerce Not Supported
Okta Supported
Shopify Not Supported

Integrations

APIWORX Supported
Acumatica Cloud ERP Supported
Canopy Supported
Flowtrac Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Entra ID Not Supported
NetSuite Supported
NetSuite SuiteCommerce Supported
Okta Not Supported
Shopify Supported
Claim Parcel Tracker Mailroom and update features and information
Claim Parcel Tracker Mailroom and update features and information
Claim ShipHawk and update features and information
Claim ShipHawk and update features and information