+
+

Related Products

  • LIVE Connect
    46 Ratings
    Visit Website
  • Detrack
    149 Ratings
    Visit Website
  • MarkMagic
    48 Ratings
    Visit Website
  • Notifii Track
    649 Ratings
    Visit Website
  • Building Logistics
    186 Ratings
    Visit Website
  • CXT Software
    70 Ratings
    Visit Website
  • PackageX OCR Scanning
    48 Ratings
    Visit Website
  • Runn
    37 Ratings
    Visit Website
  • Click2Mail
    55 Ratings
    Visit Website
  • GoCodes
    274 Ratings
    Visit Website

About

Parcel Tracker is the smart way to manage parcels 📦, mail ✉️ and deliveries 🚚 in buildings. Parcel Tracker is a cloud-based internal package tracking app that uses the cutting edge in AI reduce your parcel management time by 70% and improve operations overall. Parcel Tracker is trusted by over 30,000 people and businesses to log over a million parcels yearly. It's perfect for: ✔️Student Accommodation ✔️Residential Buildings ✔️Coworking and Corporate Offices ✔️Universities ✔️Hotels and Restaurants ✔️Hospitals ✔️SMBs ✔️Enterprise 🛠How Parcel Tracker Works 1)Quickly scan packages received at the reception/mailroom using a smartphone camera, it automatically notifies recipients by email and SMS with a QR code. 2)Recipients collect their deliveries using the QR code, which serves as proof-of-collection. 🌟Parcel Tracker Features ✔️Works with all couriers and hand-written parcel labels. ✔️Automatic Reminds are sent ✔️No manual data entry ✔️Super easy to use

About

We tap into big business delivery networks and make them available to everyone. It's convenient, affordable, and fully carbon offset. With Sendle, you'll also get these great features. Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop. Get easy access to detailed advice and support, powered by real people who are always happy to help. Sendle picks up and delivers door-to-door. If we don’t attempt to pick up your parcel on the scheduled day, we’ll send out a driver the next business day. If we don't attempt the pickup by that next business day, just get in touch within 5 business days of the first scheduled pick up and we’ll refund you for the cost of delivery. Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mailrooms and receptions at places like university halls, university mailrooms, residential buildings, office buildings, luxury buildings, corporate offices, co-working facilities, and more

Audience

Shipping solution for businesses wanting to send parcels door to door

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Price based on the size of the building
Free Version
Free Trial

Pricing

$4.98 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.2 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • +Parcel Trackers customer service response times are excellent, when we have experienced problems we have seen responses within the hour and usually under 15 minutes. Always helpful and polite. +The setup and configuration from a systems admin perspective is intuitive with minimal setup required for new devices using the software or new users. +The app itself is easy to use and logical in the steps required to scan and document parcels, with extra functionality you can enable if you want to further manage, tag or otherwise categorise the parcel. +For more complex tasks like updating data feeds or other elements backend tasks also has strong support and technical guidance from their tech team.
  • Easy to use and input information of a parcel with just a click of a photo and easy to edit should you need.
  • Great app for convenient and time saving, secured with good record keeping, also easy to use, and well d, would recommend this app over and over, cause it makes my job more easier than before
  • We like the idea the tool has given our organization of making the tracking of incoming mail easier. It's great to be able to tell if someone has mail through the app, which seems to be easy enough to maneuver.
  • Parcel Tracker makes it easy to navigate. It allows personnel to scan quickly and efficiently. The features are also easy to understand

Cons

  • -Minor bugs or technical issues experienced with UI functions like light and dark mode causing navigational buttons to disappear in app when used on certain mobile devices. -If you have a large volume of customers pre-loaded into Parcel Tracker the auto recommend who the parcel belongs to feature can sometimes recommend not the exact right person but close name matches, which just requires some care when selecting to ensure the right recipient is chosen.
  • Difficult to capture shots of multiple packages where they’re large and stacked.
  • No cons, it's well managed and easy to understand
  • We needed to purchase specific labels for our mil which doesn't come in with them. It's a bit time consuming to get all the mail we have checked in a piece at a time.
  • The update was a little harder to navigate. Instructional updates and communication about update may be needed.

Pros & Cons from Real Users

Pros

  • Couldn't find any 'PROS' so if less than one star is possible I would review at that level. Gave it almost 95 minutes and will not recommend or use again.
  • Easy integration with Shopify. Creates black hole for packages. Destroys your hard work. Ruins business reputation.
  • Nothing good to say about this company. They have not delivered on their promises so there are NO pros to lists here.
  • They were great a few years ago, good price and reliable. There is nothing else nice that I can say.

Cons

  • 90 MINUTES TO GET TO MY FIRST SHIPPING - Software is a minefield - "no i'm not from Australia! - the US" A waste of time - password resets not working, chat is the dumbest AI - HOW can I help you? - Can't reset my password - using the password you sent me!" "How can I help you?" You have no choice but to save your payment info before checking out. Then they don't accept my Visa like 1,000 other merchants do. Tried and tried, PLUS re-weighing charges on top of weight charge if not right, then only $1.21 less than UPS. My 90 minutes is worth a lot more. Still trying to delete my CC information. Not recommended.
  • Loses your packages. Doesn't get picked up. Not proactive in resolving delays. Always chasing them, which wastes my time.
  • I've been waiting over a week for a delayed package. Their online tools are useless. No one should ever use this company when there are perfectly good options with the USPS or UPS/FedEx.
  • I run an eBay store and over the last 5 weeks have had issues with at least 50% of my packages. Taking days to be collected, collected items not being scanned, items being collected but not scanned, items not moving through the system and being declared lost but compensation refused. They ignore all my correspondence, until I told them I was taking the complaint to the Postal Ombudsman. They have been running around me all day trying to fix things, but I told them they can deal with the Ombudsman. This unreliable service is damaging my eBay business. I will be contacting eBay to advise the issues. If you want to keep trying to support@sendle.com usually gets a response after 5 or 6 emails, but it does give you a paper trail. Reading these reviews, I'm glad to hear that it's not just my parcels.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Deepfinity
Founded: 2016
United Kingdom
www.parceltracker.com

Company Information

Sendle
Founded: 2014
Australia
www.sendle.com

Alternatives

Alternatives

WookiPost

WookiPost

Wookify
SEUR PRO

SEUR PRO

SEUR
Mailroom

Mailroom

TSC Business Solutions
TekTrack

TekTrack

TekCore
TekTrack

TekTrack

TekCore

Categories

Categories

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Barcoding Features

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Receiving Labels
RFID
Serial Number Tracking
Shipping Labels

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Integrations

Microsoft Entra ID
Okta
Ordoro
Shipeasy
Workers by Delos

Integrations

Microsoft Entra ID
Okta
Ordoro
Shipeasy
Workers by Delos
Claim Parcel Tracker Mailroom and update features and information
Claim Parcel Tracker Mailroom and update features and information
Claim Sendle and update features and information
Claim Sendle and update features and information