Related Products
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About
Pam is an AI voice and customer experience platform tailored for car dealerships that handles inbound and outbound calls 24/7 to book appointments, answer general questions, qualify sales leads, and follow up, freeing staff from routine call handling. It functions as a “live receptionist” by responding to everyday inquiries (e.g., hours, location), doing intelligent routing or warm transfers, and integrating with dealer systems to log conversations. Pam’s AI scheduler lets it book service appointments in real time based on shop availability, map customer issues to proper operation codes, and send confirmation texts to reduce no-shows. On the sales side, Pam can share vehicle inventory, respond to features/option queries, and schedule test drives directly from leads. The platform surface (Pam Console) provides visibility into unresolved calls, drop-offs, alerts, text logs, and revenue analytics from sales and service.
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About
TEXT2DRIVE is the most efficient and profitable way to communicate with customers. Certified with all major DMS providers, TEXT2DRIVE improves customer retention while increasing profits. TEXT2DRIVE can help you increase CSI scores by an average of 35% while generating an additional $41,618 in average total pay over a 30-day period. Automated service reminders alone generate $22,022 on average over a 2-month period while appointment reminders generate an additional $21,165. Dramatically improve customer satisfaction and increase profitability with TEXT2DRIVE’s two-way texting for scheduling, service reminders, recall notices, bill pay, and more. We are the #1 dealer communication platform. Our customer communication platform doesn’t require entering information manually or uploading spreadsheets, saving your dealership’s time and energy for more important things, like your customers. Automate lifecycle communication that creates transparency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Automotive dealerships and service centers in need of a tool to automate call handling, lead qualification, appointment booking, and customer communication with an always-on AI voice agent
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Audience
Auto dealers and service departments looking for a communications platform to improve customer satisfaction and increase profitability
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPam
Founded: 2023
United States
www.pamhq.com
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Company InformationTEXT2DRIVE
Founded: 2008
United States
text2drive.com
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Categories |
Categories |
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Integrations
CDK Global
360 Payments
Auto/Mate
Autosoft
Dealer-FX
Dealertrack DMS
Forte HCM
Kount
PBS DMS
REDCap
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Integrations
CDK Global
360 Payments
Auto/Mate
Autosoft
Dealer-FX
Dealertrack DMS
Forte HCM
Kount
PBS DMS
REDCap
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