Relay

Relay

Martello Systems
Packyard Relay

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Packyard:

About

Packyard is web-based management and booking software for independent pet grooming salons and mobile groomers. It provides an online booking page, staff calendars, appointment reminders, two-way client texting, and client and pet profiles for details such as coat, behavior, photos, and vaccination records. Groomers can manage service menus, digital agreements, staff access, payroll, reports, and payments through Square or Stripe. The iPhone and iPad apps support appointment, messaging, pet-profile, and route workflows, while browser access is available on phones and computers. For mobile grooming, businesses can configure vans, service areas, and route days. Customers can choose a pet, service, groomer, and available time when booking online. Packyard includes appointment confirmations and reminder messages, and supports checkout by payment card, payment link, QR code, or cash.
Relay:

About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
Packyard:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Relay:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Packyard:

Audience

Independent dog grooming salons and mobile groomers; small businesses with 1-50 employees.
Relay:

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.
Packyard:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Relay:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Packyard:

API

Offers API Not Supported
Relay:

API

Offers API Supported
Packyard:

Screenshots and Videos

Relay:

Screenshots and Videos

Packyard:

Pricing

$49/groomer/month
Monthly billing is $49 per groomer, or $39 per groomer per month with annual billing. One plan includes all features; front-desk and admin accounts are free.
Free Version Not Supported
Free Trial Supported
Relay:

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported
Packyard:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Relay:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Packyard:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Relay:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Packyard:

Company Information

Packyard
United States
packyard.app
Relay:

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com
Packyard:

Alternatives

No Alternatives
Relay:

Alternatives

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Vitrinio

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Relay:
Relay:
BarbrFlow

BarbrFlow

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Relay:
SMS Reminder

SMS Reminder

CK Digital
Packyard:
Relay:
Clienteka

Clienteka

PLWebsites
Packyard:

Categories

Pet Grooming Supported
Relay:

Categories

Packyard:

Integrations

Google Calendar Not Supported
Instagram Not Supported
Mycel Not Supported
Square POS Supported
Stripe Supported
Relay:

Integrations

Google Calendar Supported
Instagram Supported
Mycel Supported
Square POS Not Supported
Stripe Not Supported
Packyard:
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Relay:
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