ShieldPSAVembu Technologies
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Related Products
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About
Promys Enterprise PSA is one of the best-reviewed cloud-based professional service automation (PSA) platform for information technology, managed services, and audiovisual and physical security solution providers. Scalable and easy to use, Promys Enterprise PSA offers a host of features that include a help desk, time and billing, project management tools, procurement, service contract management, customer asset management, and reporting. The solution also provides real-time status updates for invoicing, purchase orders, and reports for products, labor, contracts, and revenue.
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About
ShieldPSA is a Professional Services Automation (PSA) platform designed for Managed Service Providers (MSPs) and IT service teams. It brings essential service management and business operations into a single platform, helping teams manage customer requests, tickets, SLAs, projects, contracts, time tracking, billing, and reporting.
ShieldPSA provides tools for managing the complete service lifecycle, from receiving and prioritizing service requests through resolution, time tracking, contract management, and invoicing. It also includes workflow automation, service catalogs, customer and contact management, reporting, a client portal, and integrations to support day-to-day MSP operations.
The platform is designed to help MSPs centralize their service operations, improve visibility into technician and customer activities, standardize workflows, and manage recurring services more efficiently. ShieldPSA is offered as a free PSA platform, with professional services available for or
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Promys Enterprise PSA caters to managed service providers (MSPs), information technology solutions providers, audiovisual, physical, and security service providers, and systems integrators.
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Audience
Managed Service Providers (MSPs), IT service teams, Service managers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$39.00/month/user
Promys pricing include mobile, purchasing, quoting, calendar and e-mail integration, portal, unlimited support, and all upgrades.
Free Version
Free Trial
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Pricing
$0
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPromys
Founded: 2003
Canada
www.promys.com
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Company InformationVembu Technologies
United States
www.bdrshield.com
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Categories |
Categories |
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Professional Services Automation Features
Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
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Integrations
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
Google Calendar
Kaseya VSA
Microsoft Outlook
NinjaOne
QuickBooks Online
Sage 50
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Integrations
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
Google Calendar
Kaseya VSA
Microsoft Outlook
NinjaOne
QuickBooks Online
Sage 50
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