ShieldPSA

ShieldPSA

Vembu Technologies
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About

Promys Enterprise PSA is one of the best-reviewed cloud-based professional service automation (PSA) platform for information technology, managed services, and audiovisual and physical security solution providers. Scalable and easy to use, Promys Enterprise PSA offers a host of features that include a help desk, time and billing, project management tools, procurement, service contract management, customer asset management, and reporting. The solution also provides real-time status updates for invoicing, purchase orders, and reports for products, labor, contracts, and revenue.

About

ShieldPSA is a Professional Services Automation (PSA) platform designed for Managed Service Providers (MSPs) and IT service teams. It brings essential service management and business operations into a single platform, helping teams manage customer requests, tickets, SLAs, projects, contracts, time tracking, billing, and reporting. ShieldPSA provides tools for managing the complete service lifecycle, from receiving and prioritizing service requests through resolution, time tracking, contract management, and invoicing. It also includes workflow automation, service catalogs, customer and contact management, reporting, a client portal, and integrations to support day-to-day MSP operations. The platform is designed to help MSPs centralize their service operations, improve visibility into technician and customer activities, standardize workflows, and manage recurring services more efficiently. ShieldPSA is offered as a free PSA platform, with professional services available for or

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Promys Enterprise PSA caters to managed service providers (MSPs), information technology solutions providers, audiovisual, physical, and security service providers, and systems integrators.

Audience

Managed Service Providers (MSPs), IT service teams, Service managers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00/month/user
Promys pricing include mobile, purchasing, quoting, calendar and e-mail integration, portal, unlimited support, and all upgrades.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Promys
Founded: 2003
Canada
www.promys.com

Company Information

Vembu Technologies
United States
www.shieldpsa.com

Alternatives

Q360 PSA Solution

Q360 PSA Solution

Solutions360

Alternatives

Kaseya BMS

Kaseya BMS

Kaseya
ePROMIS Construction ERP

ePROMIS Construction ERP

ePROMIS Solutions
Autotask PSA

Autotask PSA

Datto, a Kaseya company
ShieldPSA

ShieldPSA

Vembu Technologies

Categories

Categories

AI PSA Supported
MSP Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

Acumatica Cloud ERP Supported
ConnectWise Cybersecurity Management Supported
Google Calendar Supported
Kaseya VSA Supported
Microsoft Outlook Supported
NinjaOne Supported
QuickBooks Online Supported
Sage 50 Supported

Integrations

Acumatica Cloud ERP Not Supported
ConnectWise Cybersecurity Management Not Supported
Google Calendar Not Supported
Kaseya VSA Not Supported
Microsoft Outlook Not Supported
NinjaOne Not Supported
QuickBooks Online Not Supported
Sage 50 Not Supported
Claim Promys and update features and information
Claim Promys and update features and information
Claim ShieldPSA and update features and information
Claim ShieldPSA and update features and information