Audience

Managed Service Providers (MSPs), IT service teams, Service managers

About ShieldPSA

ShieldPSA is a Professional Services Automation (PSA) platform designed for Managed Service Providers (MSPs) and IT service teams. It brings essential service management and business operations into a single platform, helping teams manage customer requests, tickets, SLAs, projects, contracts, time tracking, billing, and reporting.

ShieldPSA provides tools for managing the complete service lifecycle, from receiving and prioritizing service requests through resolution, time tracking, contract management, and invoicing. It also includes workflow automation, service catalogs, customer and contact management, reporting, a client portal, and integrations to support day-to-day MSP operations.

The platform is designed to help MSPs centralize their service operations, improve visibility into technician and customer activities, standardize workflows, and manage recurring services more efficiently. ShieldPSA is offered as a free PSA platform, with professional services available for or

Pricing

Starting Price:
$0
Free Version:
Free Version available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Vembu Technologies
United States
www.shieldpsa.com

Videos and Screen Captures

Approvals

Approvals

Other Useful Business Software
Build Data Resilience - Take the Assessment Today Icon
Build Data Resilience - Take the Assessment Today

Can you recover when it matters most? Take this quick assessment to identify gaps and build greater recovery confidence.

Is your recovery strategy as strong as you think? Take this quick self-assessment to check your recovery readiness and gain tailored insights. In only 2 minutes, you'll learn where you fall on the recovery readiness scale.
Take the Assessment

Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

ShieldPSA Frequently Asked Questions

Q: What kinds of users and organization types does ShieldPSA work with?
Q: What languages does ShieldPSA support in their product?
Q: What kind of support options does ShieldPSA offer?
Q: What type of training does ShieldPSA provide?
Q: How much does ShieldPSA cost?

ShieldPSA Product Features

MSP

Remote Access Not Supported
Live Chat Not Supported
Billing & Invoicing Not Supported
Patch Management Not Supported
Remote Systems Monitoring Not Supported
Dashboard Not Supported
Issue Management Not Supported
Scheduling Not Supported
Backup Management Not Supported
Help Desk Not Supported
Project Management Not Supported
CRM Not Supported
Privileged Access Management (PAM) Not Supported

Professional Services Automation

Time & Expense Tracking Not Supported
Proposal Generation Not Supported
Billing & Invoicing Not Supported
Collaboration Tools Not Supported
Portfolio Management Not Supported
Resource Management Not Supported
Quote Management Not Supported
Document Management Not Supported
Client Portal Not Supported
Project Management Not Supported
CRM Not Supported