PENTA Field ServicePenta Technologies
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Related Products
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About
Field Service operations were once purely reactive: when something broke, it was your job to react and fix it. Now, with help from a comprehensive field service software system, you can also be proactive. For example, you can use detailed knowledge of your customers’ equipment added from the field via a mobile device, to provide proactive service recommendations that protect your customers from downtime and disruptive equipment failures. At the same time, you get more sales opportunities and closer customer relationships. Whether your company is a manufacturer or distributor who provides field service for equipment, such as cranes or conveyor belts, or you are a contractor who services customer equipment, like boilers or fire protection systems, you need to learn what PENTA software can do for your field service operations.
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About
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Firms who perform field service on complicated equipment searching for a field service software
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Audience
Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPenta Technologies
Founded: 1968
United States
www.penta.com/field-service-software/
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Company InformationSnapSupport
Founded: 2017
United States
snapsupport.io
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Equipment Maintenance Features
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
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Integrations
Active Directory
Amazon Web Services (AWS)
Logi Analytics
MySQL
OnBase
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Integrations
Active Directory
Amazon Web Services (AWS)
Logi Analytics
MySQL
OnBase
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