Related Products
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About
PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.
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About
Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.
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Audience
Customer-support, service, and contact-center teams at customer-facing organizations, including online retailers and other businesses managing inquiries across digital and voice channels.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39/month
Sobot Agents Team is $39 per month. Additional successful AI resolutions are charged at $0.98 each after the plan allowance. The Sobot Agents trial includes 20 resolved conversations and 100 AI credits; other Sobot modules may have separate pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPCI Pal
Founded: 1999
United Kingdom
www.pcipal.com
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Company InformationSobot
Singapore
www.sobot.io
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Categories |
Categories |
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Integrations
8x8 Contact Center
Supported
Amazon
Not Supported
Amazon Connect
Supported
Facebook Messenger
Not Supported
Five9
Supported
Genesys Cloud CX
Supported
LINE
Not Supported
NiCE CXone Mpower
Supported
Salesforce
Not Supported
Shopify
Not Supported
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Integrations
8x8 Contact Center
Not Supported
Amazon
Supported
Amazon Connect
Not Supported
Facebook Messenger
Supported
Five9
Not Supported
Genesys Cloud CX
Not Supported
LINE
Supported
NiCE CXone Mpower
Not Supported
Salesforce
Supported
Shopify
Supported
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