Tapit

Tapit

Trisys
+
+

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About

Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.

About

Tapit Enterprise is designed for large-scale, high call volume applications with various options for call record capacity, 50/100/200 million records. Tapit Plus is the ideal solution for medium to large sized businesses utilizing approximately 15 million records storage with scheduled arrive & restore features. At Trisys we’ve manufactured easy-to-use, long lasting, unified call monitoring systems for over two decades. In an effort to keep up with current technological advancements and the goal of client satisfaction in mind, we have taken the time to refine our software and equip it with many new properties designated to help users achieve their business needs with our solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a call accounting solution

Audience

Companies that need a call accounting solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • I cannot think of any pros for this system as it doesn't work as it is suppose to.

Cons

  • You cannot click on the number on your report to listen to the call. You have to go to replay. Half the time you cannot even find the recording. Many times the recording is played back with the response first then the original question, so it is completely out of order. The system also takes forever to load, this system needs to be totally revamped and for what you pay for it and if you want any kind of support, its unbelievable!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PBXDom
Founded: 2013
United States
www.pbxdom.com

Company Information

Trisys
Founded: 1984
United States
www.trisys.com

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Categories

Call Accounting Supported

Categories

Call Accounting Supported
Call Monitoring Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Not Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Not Supported
Who Answered Log Supported

Integrations

3CX Supported
ActiveCampaign Supported
Airtable Supported
Amazon Simple Notification Service (SNS) Supported
Avaya Experience Platform Supported
Basecamp Supported
Capsule Supported
Gmail Supported
Google Calendar Supported
Google Drive Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
MiContact Center Business Supported
OnePageCRM Supported
Slack Supported
Trello Supported
Twilio Supported
Zapier Supported

Integrations

3CX Not Supported
ActiveCampaign Not Supported
Airtable Not Supported
Amazon Simple Notification Service (SNS) Not Supported
Avaya Experience Platform Not Supported
Basecamp Not Supported
Capsule Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
MiContact Center Business Not Supported
OnePageCRM Not Supported
Slack Not Supported
Trello Not Supported
Twilio Not Supported
Zapier Not Supported
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