Related Products
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About
PAQATO is a post-purchase ecommerce experience platform that transforms the delivery process into a growth and customer-engagement engine by automating personalized communication, tracking, and analytics throughout the shipping journey. It provides branded, proactive shipping notifications across channels (email, SMS, etc.) that keep customers informed about package status and encourage repeat visits to the online store, which can boost sales and reduce service inquiries. PAQATO lets merchants build custom track & trace pages within their own shop environment so customers stay on brand and engaged with product recommendations, offers, and upsell content while tracking orders, turning delivery status into a conversion opportunity. It also includes shipping performance controls and dashboards that give transparency into carrier KPIs, transit times, delays, and logistics data to help optimize fulfillment processes and improve decision-making.
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About
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.
Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.
Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.
Find out more at parcelLab.com
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Ecommerce businesses and online retailers that want to improve the post-purchase experience, increase customer engagement, and drive repeat sales through automated delivery communication and branded tracking
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Audience
Operations experience management platform for organizations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPAQATO
Founded: 2015
Germany
www.paqato.com
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Company InformationparcelLab
Founded: 2015
United States
parcellab.com
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Categories |
Categories |
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Integrations
Zendesk
Actindo
Brevo
Budbee
CleverReach
FedEx Ship Manager
Jimdo
Jira
Microsoft Dynamics 365
Microsoft Excel
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Integrations
Zendesk
Actindo
Brevo
Budbee
CleverReach
FedEx Ship Manager
Jimdo
Jira
Microsoft Dynamics 365
Microsoft Excel
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