Audience

Ecommerce businesses and online retailers that want to improve the post-purchase experience, increase customer engagement, and drive repeat sales through automated delivery communication and branded tracking

About PAQATO

PAQATO is a post-purchase ecommerce experience platform that transforms the delivery process into a growth and customer-engagement engine by automating personalized communication, tracking, and analytics throughout the shipping journey. It provides branded, proactive shipping notifications across channels (email, SMS, etc.) that keep customers informed about package status and encourage repeat visits to the online store, which can boost sales and reduce service inquiries. PAQATO lets merchants build custom track & trace pages within their own shop environment so customers stay on brand and engaged with product recommendations, offers, and upsell content while tracking orders, turning delivery status into a conversion opportunity. It also includes shipping performance controls and dashboards that give transparency into carrier KPIs, transit times, delays, and logistics data to help optimize fulfillment processes and improve decision-making.

Other Popular Alternatives & Related Software
ShipBob
ShipBob
ShipBob is the leading global omnifulfillment platform designed for businesses of all sizes, providing them access to best-in-class supply chain capabilities. The ShipBob platform provides merchants with a single view of their business and customers across all of their sales channels and enables them to manage products, inventory, orders, and shipments, and leverage real-time analytics and reporting. ShipBob enables merchants to optimize fulfillment operations in their own facilities with ShipBob's WMS (ShipBob's proprietary warehouse management system), or outsource it completely to have their orders picked, packed, and shipped for them at over 60 fulfillment centers across the United States, Canada, Europe, and Australia. By providing proprietary fulfillment software, comprehensive support, and dozens of tech and retail partnerships, ShipBob enables brands to build a scalable, affordable fulfillment strategy and fulfill orders with seamless omnichannel connectivity.
Learn more
AfterShip
AfterShip
AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior.
Learn more
KeyDelivery
KeyDelivery
KeyDelivery's Logistics APIs have all the features and integrations you need for shipping, label printing, package tracking, address validation, and order management. Grow your business with KeyDelivery eCommerce all-in-one tracking & shipping software. We offer shipping discounts and support carrier tracking to help you lower logistics costs and make eCommerce order fulfillment tracking easier. It is hard for small businesses to gain shipping discounts. With KeyDelivery, all merchants can enjoy cheap shipping rates from FedEx, DHL, UPS, USPS, 4PX for domestic and international shipments. Save money on shipping with trusted carriers using our shipping management software/API. Send notifications to your customers every time parcel tracking updates occur. Help them know the estimated delivery date and schedule to sign for their packages. Besides, sellers also benefit from using the shipment tracking info to make plans for package loss, delays, exceptions, returns, etc.
Learn more
ShipEak
ShipEak
ShipEak is a comprehensive shipping automation platform built for eCommerce, D2C brands, marketplaces, and retailers. The platform offers robust features like multi-carrier shipping, intelligent order allocation, real-time shipment tracking, NDR & COD management, returns automation, branded tracking pages, and seamless integrations with eCommerce platforms (Shopify, WooCommerce, Magento) and WMS systems. With ShipEak, businesses can optimize logistics workflows, reduce shipping costs, improve delivery rates, and provide an exceptional post-purchase experience. Our user-friendly dashboard and advanced APIs help automate end-to-end logistics processes- from order fulfillment to returns. ShipEak empowers sellers with actionable insights, improving operational efficiency and customer satisfaction.
Learn more

Integrations

API:
Yes, PAQATO offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

PAQATO
Founded: 2015
Germany
www.paqato.com

Videos and Screen Captures

PAQATO Screenshot 1
PAQATO Screenshot 1 PAQATO Screenshot 2 PAQATO Screenshot 3
Other Useful Business Software
Full-stack observability with actually useful AI | Grafana Cloud Icon
Full-stack observability with actually useful AI | Grafana Cloud

Our generous forever free tier includes the full platform, including the AI Assistant, for 3 users with 10k metrics, 50GB logs, and 50GB traces.

Built on open standards like Prometheus and OpenTelemetry, Grafana Cloud includes Kubernetes Monitoring, Application Observability, Incident Response, plus the AI-powered Grafana Assistant. Get started with our generous free tier today.
Create free account

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

PAQATO Frequently Asked Questions

Q: What kinds of users and organization types does PAQATO work with?
Q: What languages does PAQATO support in their product?
Q: What kind of support options does PAQATO offer?
Q: What other applications or services does PAQATO integrate with?
Q: Does PAQATO have an API?
Q: What type of training does PAQATO provide?

PAQATO Product Features

Shipping

Shipment Tracking
Bills of Lading
Container Shipping
Ocean Shipping
Ground Shipping
Import / Export
Air Shipping
Quotes / Estimates
Parcel Shipping
Warehouse Management
Freight Shipping