OxyCRMSunSmart Global
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RyseIlluminate Software Solutions
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Related Products
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About
OxyCRM is a web-based customer relationship management platform from SunSmart Global designed to help businesses manage sales, marketing, customer service, and customer interactions from one centralized system. The software provides real-time dashboards, graphical reports, analytics, and visibility into CRM activities to support smarter business decisions. OxyCRM helps organizations manage leads, customer profiles, campaigns, incidents, queries, workflows, alerts, escalations, and customer communications across multiple channels. The platform supports email, SMS, call center, website, social media, walk-in, postal, and external agency interactions to create a unified view of customer engagement. It also includes knowledge base management, KYC management, channel partner management, commissions, IVR integration, auto lead generation, workflow notifications, and email or SMS campaigns.
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About
Finally a super user-friendly, industry- specific CRM. Ryse empowers businesses to record every customer touch-point from social media channels to call centers measuring customer buying behaviors and predicts selling opportunities while providing insights on customer needs. Know your customers purchasing patterns, interactions with support, fulfillment or orders delivery statuses - no matter the activity get a complete view into your customers. Ryse is a complete solution and can be used by your sales teams, call centers, Retail environments, integrate with external systems. We’ve got you covered no matter where your customers are. Every customer interaction is neatly captured into an intuitive and easy to read timeline. Have a complete insight into all activities without spending hours endlessly inputting data. Create custom fields and segment your customers as you need.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses of all sizes that need a web-based CRM platform for lead management, customer service, sales automation, workflow management, campaign tracking, and multi-channel customer interaction management.
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Audience
Businesses searching for a solution to improve their services and increase sales
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationSunSmart Global
Founded: 2004
India
sunsmartglobal.com/oxycrm/
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Company InformationIlluminate Software Solutions
Founded: 2017
United Arab Emirates
www.illuminate.ae
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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