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About
Actionable Guest Feedback that Actually drives revenue. Find out how your on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc. Effortlessly measure satisfaction 18x more effectively than current methods. Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews. Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.
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About
Easily collect reviews, convert leads, set up appointments, get paid faster, run surveys, and more. WikiPro makes it easy for businesses to request reviews. Customers can complete reviews within seconds by texting. Texting is the most effective and immediate way to collect customer reviews. Send invoices and get paid instantly with WikiPro! Send invoice to customers via a simple text message. Customers provide their payment method through text messaging and WikiPro will process your payment instantly and free of charge. Fully configurable reminder text will keep your appointments on time! WikiPro's appointment reminder tool helps to eliminate no-shows and late arrivals by 90%. WikiPro automatically sends reminders by text, email or phone call. Customers can sign any document right on their phone! Contracts and agreements signed at your clients finger tip. WikiPro provides secure and easy-to-use digital signature allowing you and your team to get important documents signed anywhere.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Restaurants in need of a Guest Feedback platform
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Audience
Companies of all sizes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149 per month
Free Version
Free Trial
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Pricing
$50 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOvation
Founded: 2017
United States
www.ovationup.com
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Company InformationWikiPro
Founded: 2016
United States
www.wikipro.us
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Categories |
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