ServiceNetworkServiceCentral
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Related Products
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About
Energize your online business with the ecommerce solution that integrates into your existing website seamlessly. Sell B2C, B2B, physical products, services, downloadable products, and even events on one platform. Achieve excellent customer service with fully integrated CRM and order management. To excel in customer service, order and customer management must be smooth and efficient. OrderStorm eommerce offers Order Management CRM through a Notes screen on the bottom of every order, product and vendor page. Placing action items into work queues and keeping a complete record of notes helps you provide top notch customer service. Note that this is not a full CRM package in the traditional sense – its created to help you manage your daily interactions with customers and suppliers.
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About
ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Billing and Invoicing solution for accountants
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Audience
Networking contractors looking for a software solution to deliver better third-party services
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationOrderStorm
Founded: 2009
United States
www.orderstorm.com
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Company InformationServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/
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Alternatives |
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Categories |
Categories |
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eCommerce Features
Catalog Management
Supported
Channel Management
Supported
CRM
Supported
Customer Accounts
Supported
Data Security
Supported
Email Marketing
Supported
Inventory Management
Supported
Kitting
Supported
Loyalty Program
Supported
Mobile Access
Supported
Multi-Store Management
Supported
Order Management
Supported
Product Configurator
Supported
Promotions Management
Supported
Returns Management
Supported
Reviews Management
Supported
SEO Management
Supported
Shopping Cart
Supported
Templates
Supported
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Warranty Management Features
Contract Management
Supported
Eligibility Verification
Supported
For Field Service
Supported
For General Contractors
Not Supported
For Manufacturers
Supported
Parts Management
Supported
Policy Management
Supported
Product Registration
Supported
Repair Management
Supported
Returns Management
Supported
Service Management
Supported
Warranty Tracking
Supported
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Integrations
First Touch Payment Solutions
Supported
Plastic Card ID
Supported
SendGrid
Supported
Twilio
Supported
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Integrations
First Touch Payment Solutions
Not Supported
Plastic Card ID
Not Supported
SendGrid
Not Supported
Twilio
Not Supported
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