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About

Improve field service management with a set of intuitive, AI-powered tools for routing, scheduling, and managing field service technicians. Oracle Field Service makes it possible for field workers to deliver efficient and on-time customer service experiences every time.

About

Plan routes on digital maps with georeferenced clients, creating an optimal route. Monitor the location of your vehicles and control deliveries on time. Keep track of the contacts you had with your clients: conversations, meeting minutes, notes, and opportunities. Check the information, at any time and from anywhere. Schedule and assign jobs quickly and easily. From the coordination calendar, you can create a job, select a client and assign it to an operator with a few clicks. View all jobs: completed, pending, and scheduled in the future. We integrate several solutions in a single tool that allow companies to manage and administer their mobile resources. We help companies transform digitally to be more agile and competitive. Technicians and maintenance. Simplify the coordination of daily work. Develop a successful sales process. Optimization of roadmaps and delivery planning.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Field service businesses

Audience

Companies seeking a solution to optimize their roadmaps and delivery planning oeprations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com

Company Information

Persat
Argentina
www.persat.com.ar

Alternatives

Alternatives

OfficeTrack

OfficeTrack

OfficeTack
LogiNext Field

LogiNext Field

LogiNext

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

Oracle Service Supported

Integrations

Oracle Service Not Supported
Claim Oracle Field Service and update features and information
Claim Oracle Field Service and update features and information
Claim Persat and update features and information
Claim Persat and update features and information