Oracle Digital AssistantOracle
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Related Products
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About
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
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About
Simple Phones is an AI-driven platform designed to ensure businesses never miss a customer call by utilizing customizable AI voice agents. These agents handle both inbound and outbound calls, performing tasks such as booking appointments, answering frequently asked questions, and providing customer support. The platform offers transparent call logging, recording all calls with details like caller information, duration, and transcripts, accessible through a user-friendly dashboard. Customization is a key feature, allowing businesses to tailor AI agents to specific needs, including language preferences, accents, and response behaviors, ensuring a consistent brand experience. Simple Phones supports a wide range of languages and accents, catering to a global audience. Integration with existing business systems, including CRMs and tools like Zapier, enables seamless workflow automation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints
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Audience
Enterprises needing a solution to optimize customer communication by automating call handling and ensuring no customer inquiry goes unanswered
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/
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Company InformationSimple Phones
United States
www.simplephones.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Accenture Cloud Trade Promotion Management
Supported
Argent
Supported
Cisco AnyConnect
Supported
CrowdTwist
Supported
Decimal
Supported
Deloitte Compliance Suite
Supported
Dimension Labs
Supported
EVOSYS TELEMATICS
Supported
Eloqua
Supported
Kinetica
Supported
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Integrations
Accenture Cloud Trade Promotion Management
Not Supported
Argent
Not Supported
Cisco AnyConnect
Not Supported
CrowdTwist
Not Supported
Decimal
Not Supported
Deloitte Compliance Suite
Not Supported
Dimension Labs
Not Supported
EVOSYS TELEMATICS
Not Supported
Eloqua
Not Supported
Kinetica
Not Supported
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