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About

Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.

About

Simple Phones is an AI-driven platform designed to ensure businesses never miss a customer call by utilizing customizable AI voice agents. These agents handle both inbound and outbound calls, performing tasks such as booking appointments, answering frequently asked questions, and providing customer support. The platform offers transparent call logging, recording all calls with details like caller information, duration, and transcripts, accessible through a user-friendly dashboard. Customization is a key feature, allowing businesses to tailor AI agents to specific needs, including language preferences, accents, and response behaviors, ensuring a consistent brand experience. Simple Phones supports a wide range of languages and accents, catering to a global audience. Integration with existing business systems, including CRMs and tools like Zapier, enables seamless workflow automation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints

Audience

Enterprises needing a solution to optimize customer communication by automating call handling and ensuring no customer inquiry goes unanswered

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/

Company Information

Simple Phones
United States
www.simplephones.ai/

Alternatives

Alternatives

CSS IMPACT

CSS IMPACT

CSS, Inc
Brightcall

Brightcall

Brightcall.ai

Categories

AI Receptionists Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Categories

Integrations

Accenture Cloud Trade Promotion Management Supported
Argent Supported
Cisco AnyConnect Supported
CrowdTwist Supported
Decimal Supported
Deloitte Compliance Suite Supported
Dimension Labs Supported
EVOSYS TELEMATICS Supported
Eloqua Supported
Kinetica Supported
Oracle Advertising Supported
Oracle BlueKai Supported
Oracle Cloud CX Supported
Oracle Cloud Infrastructure Supported
Oracle Marketing Supported
Oracle Responsys Supported
Oracle Sales Supported
Oracle Service Supported
Zapier Not Supported

Integrations

Accenture Cloud Trade Promotion Management Not Supported
Argent Not Supported
Cisco AnyConnect Not Supported
CrowdTwist Not Supported
Decimal Not Supported
Deloitte Compliance Suite Not Supported
Dimension Labs Not Supported
EVOSYS TELEMATICS Not Supported
Eloqua Not Supported
Kinetica Not Supported
Oracle Advertising Not Supported
Oracle BlueKai Not Supported
Oracle Cloud CX Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Marketing Not Supported
Oracle Responsys Not Supported
Oracle Sales Not Supported
Oracle Service Not Supported
Zapier Supported
Claim Oracle Digital Assistant and update features and information
Claim Oracle Digital Assistant and update features and information
Claim Simple Phones and update features and information
Claim Simple Phones and update features and information