Oracle AI Agent PlatformOracle
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Related Products
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About
Oracle AI Agent Platform is a fully-managed service that enables the creation, deployment, and management of intelligent virtual agents powered by large language models and integrated AI technologies. Agents can be set up through a simple few-step process, and can orchestrate tools such as natural‐language-to‐SQL conversion, retrieval-augmented generation from enterprise knowledge bases, custom function or API calling, and even the ability to coordinate sub-agents. They support multi-turn conversational experiences with context retention across sessions, enabling agents to handle follow‐up questions and maintain personalised, consistent interactions. Built-in guardrails help enforce content moderation, prompt-injection prevention, and protection of PII (personally identifiable information), while optional human-in-the-loop workflows allow real-time supervision and escalation.
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About
Voiceflow is an AI customer experience platform that helps teams build, launch, and scale advanced AI agents for support, lead generation, and other customer-facing workflows. It gives product, CX, support, engineering, and enterprise teams tools to design intelligent workflows, deploy integrated agents, and improve agents over time without full rebuilds. The platform supports omnichannel experiences across web, phone, and mobile, allowing businesses to create consistent AI-powered conversations across customer touchpoints. Voiceflow includes an agent builder, deterministic workflows, global instructions, guardrails, APIs, functions, observability tools, and production environments for development, staging, and launch. Its Agentic Context Engine helps turn complex conversations into enriched customer experiences while supporting high-volume usage and low-latency voice interactions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise IT, application and workflow teams in search of a solution to build, deploy and manage AI-driven conversational agents securely and at scale to automate business processes and unlock insights from data
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Audience
Voiceflow is best suited for CX teams, support leaders, product teams, engineers, enterprises, call centers, and businesses that need to build, launch, test, and scale AI agents across customer service, sales, lead generation, and omnichannel support workflows
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.003 per 10,000 transactions
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$40 per editor per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/artificial-intelligence/generative-ai/agents/
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Company InformationVoiceflow
Founded: 2019
United States
www.voiceflow.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Axis LMS
Not Supported
Ejentum
Not Supported
FirstHelm
Not Supported
JSON
Not Supported
JavaScript
Not Supported
My DSO Manager
Supported
OCI Data Labeling
Supported
Oracle Cloud Infrastructure
Supported
Oracle Database
Supported
Rime
Not Supported
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Integrations
Axis LMS
Supported
Ejentum
Supported
FirstHelm
Supported
JSON
Supported
JavaScript
Supported
My DSO Manager
Not Supported
OCI Data Labeling
Not Supported
Oracle Cloud Infrastructure
Not Supported
Oracle Database
Not Supported
Rime
Supported
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