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About

Oracle AI Agent Platform is a fully-managed service that enables the creation, deployment, and management of intelligent virtual agents powered by large language models and integrated AI technologies. Agents can be set up through a simple few-step process, and can orchestrate tools such as natural‐language-to‐SQL conversion, retrieval-augmented generation from enterprise knowledge bases, custom function or API calling, and even the ability to coordinate sub-agents. They support multi-turn conversational experiences with context retention across sessions, enabling agents to handle follow‐up questions and maintain personalised, consistent interactions. Built-in guardrails help enforce content moderation, prompt-injection prevention, and protection of PII (personally identifiable information), while optional human-in-the-loop workflows allow real-time supervision and escalation.

About

Voiceflow is an AI customer experience platform that helps teams build, launch, and scale advanced AI agents for support, lead generation, and other customer-facing workflows. It gives product, CX, support, engineering, and enterprise teams tools to design intelligent workflows, deploy integrated agents, and improve agents over time without full rebuilds. The platform supports omnichannel experiences across web, phone, and mobile, allowing businesses to create consistent AI-powered conversations across customer touchpoints. Voiceflow includes an agent builder, deterministic workflows, global instructions, guardrails, APIs, functions, observability tools, and production environments for development, staging, and launch. Its Agentic Context Engine helps turn complex conversations into enriched customer experiences while supporting high-volume usage and low-latency voice interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise IT, application and workflow teams in search of a solution to build, deploy and manage AI-driven conversational agents securely and at scale to automate business processes and unlock insights from data

Audience

Voiceflow is best suited for CX teams, support leaders, product teams, engineers, enterprises, call centers, and businesses that need to build, launch, test, and scale AI agents across customer service, sales, lead generation, and omnichannel support workflows

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.003 per 10,000 transactions
Free Version Not Supported
Free Trial Not Supported

Pricing

$40 per editor per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/artificial-intelligence/generative-ai/agents/

Company Information

Voiceflow
Founded: 2019
United States
www.voiceflow.com

Alternatives

Alternatives

Cortex AgentiX

Cortex AgentiX

Palo Alto Networks

Categories

Agentic AI Supported
AI Agent Builders Supported

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Integrations

Axis LMS Not Supported
Ejentum Not Supported
FirstHelm Not Supported
JSON Not Supported
JavaScript Not Supported
My DSO Manager Supported
OCI Data Labeling Supported
Oracle Cloud Infrastructure Supported
Oracle Database Supported
Rime Not Supported
SQL Supported
Workers by Delos Not Supported

Integrations

Axis LMS Supported
Ejentum Supported
FirstHelm Supported
JSON Supported
JavaScript Supported
My DSO Manager Not Supported
OCI Data Labeling Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Database Not Supported
Rime Supported
SQL Not Supported
Workers by Delos Supported
Claim Oracle AI Agent Platform and update features and information
Claim Oracle AI Agent Platform and update features and information
Claim Voiceflow and update features and information
Claim Voiceflow and update features and information