OptiOpAt the touch of a button
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Related Products
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About
The first step is measurement. We find that clients regularly monitor the customer service delivered by their people by listening to calls or reviewing chats or Twitter and Facebook posts. The results are often saved in spreadsheets and after a few weeks this becomes so burdensome to reliably and effectively mine for information that the quality program fails. OptiOp allows you to easily create and maintain your evaluation forms; perform evaluations quickly and simply across any number of skills or media channels; meet with employees and give feedback and record and track action items; measure the turnaround time for giving feedback and close the loop with employees signing off on receiving feedback. Use the chatbot to request a demo. The benefits don't stop there - for maximum effect, measurement and feedback must be applied consistently so OptiOp allows you to perform calibration sessions efficiently, bringing your evaluation or quality assurance team together.
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About
Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and enterprises looking for a solution to perform calibration sessions and improve quality assurance
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Audience
Survey solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$49 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAt the touch of a button
Founded: 2013
United Kingdom
www.optiop.com
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Company InformationStartquestion
Founded: 2006
Poland
www.startquestion.com
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Asana
Facebook
FreshMail
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
KonnectzIT
Mailchimp
Microsoft 365
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Integrations
Asana
Facebook
FreshMail
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
KonnectzIT
Mailchimp
Microsoft 365
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