OptiFlow Merchant

OptiFlow Merchant

OptiFlow Technologies
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About

OptiFlow Merchant gives builders merchants and trade suppliers an agentic AI sales agent called Otis. Otis answers product enquiries, builds priced and stock checked quotes and takes orders on the website and at the trade counter, working live on top of the merchant's existing ERP (Epicor BisTrack and Prophet 21, Kerridge K8, Intact iQ, Microsoft Dynamics 365 Business Central, SAP Business One, OGL, Sage 200, Merchanter) and ecommerce platforms including Shopify, WooCommerce, Magento and BigCommerce. It never replaces the ERP; it acts inside it. OptiFlow Technologies also offers OptiFlow Quote (instant priced quotes from a job description, materials list or plan), a WhatsApp agent, an AI receptionist (OptiFlow Lite), contract and cost monitoring (OptiFlow Watch) and 25+ free trade calculators. Built in the UK for UK and Ireland businesses.

About

iTrafic is a managed AI sales and customer-service agent for ecommerce stores. Connected to store catalogs and, where supported, order data, it answers questions about products, prices, stock, variants, and store policies. It helps shoppers compare and find products, get recommendations, assemble orders, and receive checkout links, with handoff to a person when needed. It can appear as a website chat widget and, depending on plan, operate on WhatsApp Business, Instagram, TikTok, and Facebook Messenger. The iTrafic team configures, tests, and operates the agent; customers review conversations in a dashboard. WooCommerce is verified in production. Medusa supports product search, comparisons, exact-size selection, and live price and stock checks; checkout and returns remain in development. Shopify and other API-based platforms are reviewed individually. It supports ecommerce product discovery, sales, and customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Builders merchants, trade suppliers, wholesalers and distributors in the UK and Ireland

Audience

Ecommerce stores.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Contact for pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OptiFlow Technologies
Founded: 2025
United Kingdom
optiflowtechnologies.io

Company Information

iTrafic
Peru
itrafic.io/ia-para-ecommerce

Alternatives

Alternatives

Ovebot

Ovebot

AWeb Design SRL
OptiPage

OptiPage

OptiApps
OptiFlow Merchant

OptiFlow Merchant

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OptiCall

OptiCall

OptiCall Solutions
StoreChart

StoreChart

Comfortly Ergonomics

Categories

AI Sales Agents Supported

Categories

AI Sales Agents Supported

Integrations

Shopify Supported
WhatsApp Supported
WooCommerce Supported
BigCommerce Supported
Facebook Messenger Not Supported
Instagram Not Supported
Magento Supported
TikTok Not Supported

Integrations

Shopify Supported
WhatsApp Supported
WooCommerce Supported
BigCommerce Not Supported
Facebook Messenger Supported
Instagram Supported
Magento Not Supported
TikTok Supported
Claim OptiFlow Merchant and update features and information
Claim OptiFlow Merchant and update features and information
Claim iTrafic and update features and information
Claim iTrafic and update features and information