OptiBuddyOptirise
|
OptiCallOptiCall Solutions
|
|||||
Related Products
|
||||||
About
Optirise is an outstanding answer to your management needs of the optical shop business. Cost-effective solutions with the industry-standard optical shop software in OptiRise, helping you administer stock handling, accounting, supplier, and customer details. With special emphasis on implementation and functionality, OptiRise is proud to support customer-facing, omnichannel features. We aim to empower enterprise retailers by providing the right tools, in line with how retail works today. By creating an online presence, you are not only enhancing your presence but also you can sell to people around the corner, and around the world. Impress your customers with a beautiful store. Set up your store in minutes and bring your brand to life. Keep track of expiry dates and ensure timely returns to the supplier, which can save you some more money. Leverage insightful sales information to grow your business.
|
About
OptiCall is an AI-powered voice intelligence platform designed for telecom providers and contact centers to optimize customer operations. It analyzes 100% of customer conversations using AI to uncover insights, improve service quality, and increase conversion rates. The platform provides real-time agent assistance, offering guidance, next steps, and risk alerts during live calls. It includes automated QA scoring and custom scorecards to replace manual call reviews and ensure consistent evaluation. OptiCall also supports multilingual workflows, enabling teams to analyze and manage conversations across different languages. Its unified system combines analytics, voicebot routing, and operational workflows into a single platform. Overall, OptiCall helps organizations enhance performance, reduce inefficiencies, and gain full visibility into customer interactions.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Optical retailers requiring an eCommerce platform to manage stock handling, accounting, suppliers, and customers
|
Audience
Telecom providers, ISPs, and contact center teams seeking AI-driven voice analytics, QA automation, and real-time agent support to improve customer experience and operational performance
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationOptirise
India
optirise.in/optical-retail-software.php
|
Company InformationOptiCall Solutions
Founded: 2015
Austria
Opticall.solutions
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Microsoft Azure
Not Supported
|
||||||
|
|
|