OptiBuddy

OptiBuddy

Optirise
OptiCall

OptiCall

OptiCall Solutions
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+

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About

Optirise is an outstanding answer to your management needs of the optical shop business. Cost-effective solutions with the industry-standard optical shop software in OptiRise, helping you administer stock handling, accounting, supplier, and customer details. With special emphasis on implementation and functionality, OptiRise is proud to support customer-facing, omnichannel features. We aim to empower enterprise retailers by providing the right tools, in line with how retail works today. By creating an online presence, you are not only enhancing your presence but also you can sell to people around the corner, and around the world. Impress your customers with a beautiful store. Set up your store in minutes and bring your brand to life. Keep track of expiry dates and ensure timely returns to the supplier, which can save you some more money. Leverage insightful sales information to grow your business.

About

OptiCall is an AI-powered voice intelligence platform designed for telecom providers and contact centers to optimize customer operations. It analyzes 100% of customer conversations using AI to uncover insights, improve service quality, and increase conversion rates. The platform provides real-time agent assistance, offering guidance, next steps, and risk alerts during live calls. It includes automated QA scoring and custom scorecards to replace manual call reviews and ensure consistent evaluation. OptiCall also supports multilingual workflows, enabling teams to analyze and manage conversations across different languages. Its unified system combines analytics, voicebot routing, and operational workflows into a single platform. Overall, OptiCall helps organizations enhance performance, reduce inefficiencies, and gain full visibility into customer interactions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Optical retailers requiring an eCommerce platform to manage stock handling, accounting, suppliers, and customers

Audience

Telecom providers, ISPs, and contact center teams seeking AI-driven voice analytics, QA automation, and real-time agent support to improve customer experience and operational performance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Optirise
India
optirise.in/optical-retail-software.php

Company Information

OptiCall Solutions
Founded: 2015
Austria
Opticall.solutions

Alternatives

Alternatives

Status Orama

Status Orama

MainSys
QEval

QEval

Etech Global Services

Categories

Categories

Integrations

Microsoft Azure

Integrations

Microsoft Azure
Claim OptiBuddy and update features and information
Claim OptiBuddy and update features and information
Claim OptiCall and update features and information
Claim OptiCall and update features and information