Opsgenie

Opsgenie

Atlassian
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About

Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.

About

Splunk Enterprise is a powerful platform that turns data into actionable insights across security, IT, and business operations. It enables organizations to search, analyze, and visualize data from virtually any source, providing a unified view across edge, cloud, and hybrid environments. With real-time monitoring, alerts, and dashboards, teams can detect issues quickly and act decisively. Splunk AI and machine learning features predict problems before they happen, improving resilience and decision-making. The platform scales to handle terabytes of data and integrates with thousands of apps, making it a flexible solution for enterprises of all sizes. Trusted by leading organizations worldwide, Splunk helps teams move from visibility to action.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DevOps teams searching for a powerful Application Performance Management solution

Audience

Splunk Enterprise is designed for IT leaders, security professionals, and enterprise teams that need to unify, analyze, and act on data across complex, hybrid environments

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per user per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I found this very useful when people are trying to message me or call me. This is great when I am busy doing other things but I am still kept up-to-date and notified.
  • -It is versatile and has a lot of features, and can be used in many ways. It can be used as a primary resource for alerting across DevOps. -You can keep track of outages, bugs, and incidents to keep the teams in the loop for better productivity. -It can handle multiple team integration and allows for the merging of tasks.
  • 1. Ensures critical issues are resolved before they affect the company. 2. Alerts are centralized in one easy to read location. 3. Low price.
  • -It is packed with features like the ability to rotate quickly, disable, enable makes the coordination on call very simple. -It provides great details of log and incoming call reports. -It has a great Graphical User Interface and is very simple to use. -The whois on-call feature and integration with other apps like Slack comes very handily.
  • Once you have the alert rules in place, you can sleep well at night knowing that you'll get an alarm if anything is wrong. That's a big deal for worry worts like me.

Cons

  • I did not find anything bad about it, I really enjoyed this!
  • -The major con or limitation I found in Opsgenie is that it cant be integrated with your smartphone. If they add this feature, the workflow will become better.
  • I cannot think of any cons with this one, but if I had to list something, they could be a little more creative with their logo to make it stand out a little more.
  • -The mobile app is not as good as the website in terms of GUI. -The command given to the admin is very less.
  • It was a little techy for my skill set, but they give me all the help I needed.

Pros & Cons from Real Users

Pros

  • Splunk is top of the line for logging. But that means paying a lot every month, and keeping a lot of data, so make sure you actually need detailed logging. If you do, Splunk has a lot of built in functions to analyze your logging data and help your business be more insightful.
  • Customizable dashboards. Can consume multiple log sources. Extensive and deep search feature. Search Queries can be converted to apps. Alert system based on log data.

Cons

  • If you only need some of the metrics and not all the logs, getting Splunk means you're wasting money and overengineering your analytics process. You can use an open source metrics system like Prometheus instead if that's what you need. It's also super easy to accidentally get false alerts on Splunk, and that will not make your oncall engineers happy.
  • Steep learning curve. Search can be slow for huge logs. Expensive.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Atlassian
Founded: 2002
Australia
www.opsgenie.com

Company Information

Cisco
Founded: 1984
United States
www.splunk.com

Alternatives

Alternatives

Grafana Cloud

Grafana Cloud

Grafana Labs
Site24x7

Site24x7

ManageEngine

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Not Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Log Management Features

Archiving Not Supported
Audit Trails Supported
Compliance Reporting Not Supported
Consolidation Not Supported
Data Visualization Not Supported
Event Logs Supported
Network Logs Not Supported
Remediation Supported
Syslogs Not Supported
Thresholds Not Supported
Web Logs Not Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Not Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Business Continuity Features

Backup Log Not Supported
Backup Scheduling Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Not Supported
Incident Management Supported
Problem Management Not Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Not Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Website Monitoring Features

Availability Testing Not Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Not Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Supported
Process/Workflow Automation Not Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Cloud Security Features

Antivirus Supported
Application Security Supported
Behavioral Analytics Supported
Encryption Supported
Endpoint Management Supported
Incident Management Supported
Intrusion Detection System Supported
Threat Intelligence Supported
Two-Factor Authentication Supported
Vulnerability Management Supported

Cybersecurity Features

AI / Machine Learning Supported
Behavioral Analytics Supported
Endpoint Management Supported
Incident Management Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Supported
Whitelisting / Blacklisting Not Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Supported
Blacklisting/Whitelisting Supported
Continuous Monitoring Supported
Malware/Anomaly Detection Supported
Prioritization Supported
Remediation Management Supported
Root Cause Analysis Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

SIEM Features

Application Security Supported
Behavioral Analytics Supported
Compliance Reporting Supported
Endpoint Management Supported
File Integrity Monitoring Supported
Forensic Analysis Supported
Log Management Supported
Network Monitoring Supported
Real Time Monitoring Supported
Threat Intelligence Supported
User Activity Monitoring Supported

Integrations

AlertSite Supported
Bugsnag Supported
Detectify Supported
Google Cloud Trace Supported
Netreo Supported
StackState Supported
StackStorm Supported
UptimeMonk Supported
Vivantio Supported
Workato Supported
Xitoring Supported
BigID Not Supported
Jira Service Management Supported
MetricFire Supported
Opster Supported
Panaseer Not Supported
Peaka Supported
Securden Unified PAM Not Supported
StackPulse Supported
TierZero Supported

Integrations

AlertSite Supported
Bugsnag Supported
Detectify Supported
Google Cloud Trace Supported
Netreo Supported
StackState Supported
StackStorm Supported
UptimeMonk Supported
Vivantio Supported
Workato Supported
Xitoring Supported
BigID Supported
Jira Service Management Not Supported
MetricFire Not Supported
Opster Not Supported
Panaseer Supported
Peaka Not Supported
Securden Unified PAM Supported
StackPulse Not Supported
TierZero Not Supported
Claim Opsgenie and update features and information
Claim Opsgenie and update features and information
Claim Splunk Enterprise and update features and information
Claim Splunk Enterprise and update features and information