SimboConnect

SimboConnect

Simbo AI
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About

Opkit uses AI to automate routine phone calls for medical practices, telehealth companies, and other leading healthcare provider organizations, eliminating manual work and human error. Initiate new phone call tasks whenever you need them, and get results in hours, not days. Collect up to 100 data points per call. Define objectives using strict data types such as string, boolean, currency, number, and more. Leverage Opkit to automate any recurring outbound phone call task, regardless of complexity or recipient. Run your practice with confidence knowing Opkit will get the job done, even when AI falls short. Opkit is HIPAA-compliant, SOC 2 Type 2 certified, and built on top of Amazon Web Services, the leading secure cloud. Review call results, recordings, and transcripts with ease from within any modern web browser. Create and export large numbers of tasks at once with convenient bulk upload and download functionality.

About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Healthcare providers requiring a tool to automate manual phone calls for their practice

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This AI Boat can answer patient inquiries through automation. It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests. It ensures timely resolution of patient requests or inquiries.
  • SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

Cons

  • I don't have any Complains till now. it will solve the inquires on time.
  • To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Opkit
United States
www.opkit.co

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie
Talkie.ai

Talkie.ai

Talkie
SimboConnect

SimboConnect

Simbo AI
Elva AI

Elva AI

Elva Health Technologies

Categories

Healthcare AI Supported

Categories

Conversational AI Supported
Healthcare AI Supported

Integrations

Amazon Web Services (AWS) Supported

Integrations

Amazon Web Services (AWS) Not Supported
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