OpiniatorOberon3
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TimelineOrbitalOne
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Related Products
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About
Opiniator’s digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone – at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.
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About
Collect and take action on client feedback. Collect and transform feedback into powerful momentum for your web and design projects. All feedback is tied directly to the code behind the commented-on element, so you can see exactly what your client is referring to, eliminating confusion & saving time. In Timeline, web and design projects are simply projects, and you can have as many as you want. Each of your projects can have multiple stages or revisions, represented as "Events". It is these Events which enable you to collect feedback on a particular website, web application, graphic, or one of many other supported formats. Get the most out of Timeline by connecting your favorite project management and communication tools. Receive notifications about your team and client's activity, create new tasks from feedback, and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a solution to get and manage customer feedback
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Audience
Companies of all sizes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$40 per month
Free Version
Free Trial
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Pricing
$12.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOberon3
Founded: 2009
United States
www.opiniator.com
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Company InformationOrbitalOne
Founded: 2017
United States
www.timeline.io
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Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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