Opiniator

Opiniator

Oberon3
TOPIX

TOPIX

TOPIX Business Software AG
+
+

Related Products

  • Square POS
    765,336 Ratings
    Visit Website
  • SiteDocs
    290 Ratings
    Visit Website
  • DropTrack
    191 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Veeam Data Platform
    1,267 Ratings
    Visit Website
  • Filecamp
    178 Ratings
    Visit Website
  • Wallester
    277 Ratings
    Visit Website
  • UptimeRobot
    880 Ratings
    Visit Website
  • Screencapt
    140 Ratings
    Visit Website
  • CompanyCam
    5,585 Ratings
    Visit Website

About

Opiniator’s digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone – at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.

About

TOPIX is a modular software with a large scope of services. If the demands on your company grow, TOPIX can be expanded at any time. The software is clearly structured and clear: the seamless integration prevents double entry of data and enables the smooth use of interfaces. The TOPIX ecosystem is comprehensive, eliminating the need to use other individual programs. With TOPIX you get a holistic overview of your data and can access all relevant information immediately. Transaction data can be created directly as appointments and offers, and departments do not have to re-enter data if it already exists elsewhere. The newly gained overview makes your work easier and allows teams to work faster, with less stress and with fewer errors. The time savings are noticeable, productivity increases: Our solution improves workflow management in your company. Just right for everyone who is looking for software for more effectiveness and for the automation of business processes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to get and manage customer feedback

Audience

CRM solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$40 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Oberon3
Founded: 2009
United States
www.opiniator.com

Company Information

TOPIX Business Software AG
Germany
www.topix.de/de/

Alternatives

Alternatives

VisibleFeedback

VisibleFeedback

DiscoveryMark
Packgestion

Packgestion

Infogestion
Touchpoint CX

Touchpoint CX

Touchpoint Group

Categories

Survey Supported

Categories

CRM Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Integrations

DataSift Not Supported
Sonic XML Server Supported

Integrations

DataSift Supported
Sonic XML Server Not Supported
Claim Opiniator and update features and information
Claim Opiniator and update features and information
Claim TOPIX and update features and information
Claim TOPIX and update features and information