Simplesat

Simplesat

Pronto Holdings
+
+

Related Products

  • SurveySparrow
    2,999 Ratings
    Visit Website
  • Jotform
    7,635 Ratings
    Visit Website
  • SurveyLegend
    1,860 Ratings
    Visit Website
  • Podium
    2,075 Ratings
  • Titan
    364 Ratings
    Visit Website
  • Sogolytics
    864 Ratings
    Visit Website
  • Birdeye
    4,690 Ratings
    Visit Website
  • Odoo
    1,629 Ratings
    Visit Website
  • Guardz
    105 Ratings
    Visit Website
  • Fathom
    7,148 Ratings
    Visit Website

About

Opin is a customer feedback and insights platform that helps SaaS and ecommerce teams capture high-signal feedback and turn it into clear, actionable insights. Teams can collect NPS, CSAT, CES, and targeted microsurveys at key moments such as post-checkout, in-app actions, or via email. Opin uses AI to analyze qualitative responses, identify themes, highlight churn risks, and surface growth opportunities without manual tagging or spreadsheet work. With a lightweight setup, flexible survey triggers, and real-time dashboards, Opin helps teams understand why customers behave the way they do and act faster on what matters most. It is built for teams that want clarity, not vanity metrics.

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SaaS startups, product-led growth teams, ecommerce brands, founders, product managers, customer experience leaders, and marketing teams who want to understand customer sentiment, reduce churn, and drive revenue growth using actionable feedback.

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version
Free Trial

Pricing

$99/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Opin
Founded: 2025
India
www.getopin.com

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Alternatives

Alternatives

BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

Categories

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

Slack
Zendesk
CodeTwo Email Signatures 365
ConnectWise PSA
Freshdesk
Gorgias
HappySat
HubSpot Marketing Hub
HubSpot Service Hub
Jira Service Management
Kaseya VSA
Keap
Kustomer
Mailchimp
Microsoft Outlook
ScalePad Lifecycle Insights
Shopify
Strategy Overview
Syncro
Zoho Desk

Integrations

Slack
Zendesk
CodeTwo Email Signatures 365
ConnectWise PSA
Freshdesk
Gorgias
HappySat
HubSpot Marketing Hub
HubSpot Service Hub
Jira Service Management
Kaseya VSA
Keap
Kustomer
Mailchimp
Microsoft Outlook
ScalePad Lifecycle Insights
Shopify
Strategy Overview
Syncro
Zoho Desk
Claim Opin and update features and information
Claim Opin and update features and information
Claim Simplesat and update features and information
Claim Simplesat and update features and information