OpenText FirstClassOpenText
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Related Products
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About
The COVID-19 pandemic has changed the way we all live and work. The rise in remote working has resulted in a need for even greater communication, collaboration and flexibility. OpenText™ FirstClass® is a powerful collaboration solution that drives teamwork, improves communication, makes people and information easily accessible from any mobile device, and ensures team members are connected within the organization. FirstClass is a fully integrated solution that is cost-effective, flexible and easy to administer. It empowers individuals and teams to work together toward a common goal, with a shared sense of purpose and new ways to participate. Designed to support collaboration, FirstClass offers easy and secure communication, mobile access, personalization, integration with other applications, and safe, reliable archiving.
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About
Capture opportunities and ensure your customers speak with a real person, not a voicemail box. Every call is professionally answered by your PA, who understands your business as if based in your office. e-PA works as your full-time secretary and helps win you business, however, your customers choose to communicate. Benefit from round-the-clock coverage and first-class customer service support, no matter how big you grow. e-PA can work as your full or part-time secretary, protecting your business from potential missed calls. Extraordinary teams to answer your phones, website live chat, contact forms, social media, and email as if based in your office. Professional overflow call handling assistance for your current team or round-the-clock reception coverage. Overflow coverage for busy periods or staff holidays. No need to buy expensive equipment or technology. Your PA team breezily learns to use any online calendar, website, or software ready to book appointments.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that need a full-featured collaboration suite
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Audience
Organizations seeking a tool to capture opportunities and ensure their customers speak with real people
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$55.24 per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/what-we-do/products/specialty-technologies/firstclass
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Company Informatione-PA
United Kingdom
e-pa.com
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Categories |
Categories |
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Collaboration Features
Brainstorming
Not Supported
Calendar Management
Supported
Chat / Messaging
Supported
Contact Management
Supported
Content Management
Supported
Document Management
Not Supported
Project Management
Not Supported
Real Time Editing
Supported
Task Management
Not Supported
Version Control
Not Supported
Video Conferencing
Supported
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Integrations
No info available.
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Integrations
No info available.
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