OpenText Core Email ContinuityOpenText
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SharedBoxEverygood
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Related Products
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About
The OpenText Core Email Continuity solution ensures continuous access to email even when your primary mail infrastructure goes down, by automatically redirecting messaging to a secure web portal or Outlook via POP/IMAP, allowing users to read, reply, forward, compose, and send email normally during outages. It provides up to 30 days of stored inbound messages, preserving recent email history. During a mail-server outage, incoming messages are spooled at the spam filter, and users are automatically directed to the continuity service; once the primary server returns online, all email activity (sent items, replies, forwards, new messages) syncs back automatically to the main mailbox, preserving continuity. It requires no additional hardware, it auto-provisions through a central portal, and runs transparently until needed. Access can be from any device, anywhere, via web or standard email clients.
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About
Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members.
SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and companies looking for a tool that provides guaranteed access to their email without downtime, ensuring productivity and continuity even during mail-server outages
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Audience
Organizations that want a shared inbox and help desk tool built on Slack
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$19.00/month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOpenText
Founded: 1991
Canada
cybersecurity.opentext.com/products/email-security/email-continuity/
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Company InformationEverygood
Founded: 2018
Nigeria
sharedbox.app
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Alternatives |
Alternatives |
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Categories |
Categories |
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Email Management Features
Data Recovery
Not Supported
Email Archiving
Not Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Supported
Email Recall
Not Supported
Queue Manager
Not Supported
Response Management
Supported
Routing
Not Supported
Shared Inboxes
Supported
Signature Management
Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Supported
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Integrations
Microsoft Outlook
Supported
Gmail
Not Supported
Google Workspace
Not Supported
Microsoft 365
Not Supported
Slack
Not Supported
X (Twitter)
Not Supported
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Integrations
Microsoft Outlook
Supported
Gmail
Supported
Google Workspace
Supported
Microsoft 365
Supported
Slack
Supported
X (Twitter)
Supported
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