SharedBox

SharedBox

Everygood
+
+

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About

The OpenText Core Email Continuity solution ensures continuous access to email even when your primary mail infrastructure goes down, by automatically redirecting messaging to a secure web portal or Outlook via POP/IMAP, allowing users to read, reply, forward, compose, and send email normally during outages. It provides up to 30 days of stored inbound messages, preserving recent email history. During a mail-server outage, incoming messages are spooled at the spam filter, and users are automatically directed to the continuity service; once the primary server returns online, all email activity (sent items, replies, forwards, new messages) syncs back automatically to the main mailbox, preserving continuity. It requires no additional hardware, it auto-provisions through a central portal, and runs transparently until needed. Access can be from any device, anywhere, via web or standard email clients.

About

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members. SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies looking for a tool that provides guaranteed access to their email without downtime, ensuring productivity and continuity even during mail-server outages

Audience

Organizations that want a shared inbox and help desk tool built on Slack

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.00/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • #1- SharedBox also supports Slack app integrations. #2- Very convenient to respond to inbound emails. #3- Simple to integrate and implement. #4- It Supports Gmail, outlook, own domain emails and many services.

Cons

  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
cybersecurity.opentext.com/products/email-security/email-continuity/

Company Information

Everygood
Founded: 2018
Nigeria
sharedbox.app

Alternatives

Mutant Mail

Mutant Mail

Fresent

Alternatives

BrandMail

BrandMail

BrandQuantum

Categories

Categories

Email Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Supported

Integrations

Microsoft Outlook Supported
Gmail Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Slack Not Supported
X (Twitter) Not Supported

Integrations

Microsoft Outlook Supported
Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Slack Supported
X (Twitter) Supported
Claim OpenText Core Email Continuity​ and update features and information
Claim OpenText Core Email Continuity​ and update features and information
Claim SharedBox and update features and information
Claim SharedBox and update features and information