Audience
Businesses and companies looking for a tool that provides guaranteed access to their email without downtime, ensuring productivity and continuity even during mail-server outages
About OpenText Core Email Continuity
The OpenText Core Email Continuity solution ensures continuous access to email even when your primary mail infrastructure goes down, by automatically redirecting messaging to a secure web portal or Outlook via POP/IMAP, allowing users to read, reply, forward, compose, and send email normally during outages. It provides up to 30 days of stored inbound messages, preserving recent email history. During a mail-server outage, incoming messages are spooled at the spam filter, and users are automatically directed to the continuity service; once the primary server returns online, all email activity (sent items, replies, forwards, new messages) syncs back automatically to the main mailbox, preserving continuity. It requires no additional hardware, it auto-provisions through a central portal, and runs transparently until needed. Access can be from any device, anywhere, via web or standard email clients.