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About
OpenGreet is an AI voice agent platform built for businesses in Singapore, Malaysia and the broader APAC region. The platform automates inbound and outbound business calls including sales, lead qualification, appointment scheduling, customer support, surveys, and lead re-engagement.
Purpose-built for APAC, OpenGreet supports Singapore English, Mandarin, Bahasa Melayu, and other regional languages and dialects. The platform handles conversations dynamically, adapting to unpredictable customer responses rather than following rigid scripts.
OpenGreet serves businesses across real estate, healthcare, financial services, e-commerce, insurance, education, logistics, and more. The platform is PDPA compliant with full call analytics, conversation transcripts, sentiment analysis, and CRM integration, giving businesses complete visibility into every customer interaction.
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About
Create call scripts to duplicate the success of your best sales people! Agents access these interactive scripts within CRM systems, while the platform captures detailed analytics of paths traversed by your team. Interactively guide call center agents for technical support, business process compliance, telemarketing, lead qualification and more. Deflect incoming calls, improve customer satisfaction (CSAT) through interactive customer self service. Create business process based applications with enterprise data integration. Built on highly advanced Decision Network Architecture (DNA) Yonyx Map View provides a first of its kind solution for creating and visualizing decision tree driven customer interaction flows. Starting from a symptom, a customer can interactively troubleshoot an issue by traversing a decision tree along a given pathway. This helps customers quickly determine the underlying root cause and the corresponding solution.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Startup, SME and Enterprise
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Audience
Organizations searching for an advanced Customer Service solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOpenGreet
Founded: 2026
Singapore
opengreet.ai
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Company InformationYonyx
Founded: 2010
United States
corp.yonyx.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Freshdesk
NetSuite
Salesforce Agentforce Service
ServiceNow
Zendesk
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Integrations
Freshdesk
NetSuite
Salesforce Agentforce Service
ServiceNow
Zendesk
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