OpenAI Dots

OpenAI Dots

OpenAI
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About

OpenAI Presence is an enterprise product for deploying trusted AI agents across customer-facing and internal workflows. The platform helps organizations build voice and chat agents that can answer questions, resolve issues, use company systems, take approved actions, and escalate to human teams when needed. Presence combines model reasoning with policies, guardrails, standard operating procedures, simulations, evaluations, and escalation rules. Each deployment starts with a specific workflow, such as billing support, insurance claims, customer service, outbound sales, or employee IT requests. Codex-powered improvement workflows help teams review production sessions, identify gaps, test proposed updates, and approve controlled changes after launch. Built for eligible enterprise customers, OpenAI Presence helps companies put AI agents into production with reliability, governance, and deployment support from OpenAI teams and partners.

About

OpenAI Dots are always-on AI agents designed to take ownership of ongoing projects and proactively move work forward between conversations. Powered by GPT-6 Astra, each dot can start with context from a user's ChatGPT memory and use Codex, connected applications, and its own cloud computer to complete tasks. Users can assign a dot a responsibility, specify what it should focus on, and determine which applications and information it can access. Dots can identify next steps, monitor changing information, perform work, and bring completed materials or important decisions back to the user for review. They can support workflows such as financial analysis, presentations, sales evaluations, software development, API migrations, content creation, and project monitoring. Users remain in control through configurable permissions, Custom Rules, approval requirements, action reviews, and the ability to redirect or pause a dot at any time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprise customers, customer support leaders, operations teams, IT service teams, financial services companies, insurers, telecom providers, sales organizations, systems integrators, and AI transformation teams that need trusted voice agents, chat agents, workflow automation, approved actions, escalation rules, policy controls, evaluations, guardrails, and production AI agent deployment support

Audience

Professionals, developers, engineers, finance teams, sales leaders, content creators, and organizations that want persistent AI agents to proactively manage projects, automate workflows, monitor changing information, and complete multi-step work under user-defined permissions and oversight

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5

Pros & Cons from Real Users

Pros

  • What I like most is that it feels less like “using AI” and more like delegating work. I can give a Dot an ongoing objective, let it work across apps and the web, and have it come back when it needs input instead of babysitting every step. The always-on part is the biggest difference. Recurring research, follow-ups, monitoring, admin work, and multi-step workflows make a lot more sense when the agent can keep working after I leave the chat. I also like that each Dot gets its own cloud computer and browser. That gives it a much more complete working environment than a normal chatbot, especially when a task involves websites, files, tools, and multiple systems.

Cons

  • The downside is that something this capable needs careful permissions. I would be conservative about local computer access, sensitive accounts, external messages, and anything destructive until I was comfortable with the rules and approval flow.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenAI
Founded: 2015
United States
openai.com

Company Information

OpenAI
Founded: 2015
United States
openai.com

Alternatives

Alternatives

Perplexity Computer

Perplexity Computer

Perplexity AI
Claude Code

Claude Code

Anthropic
Viktor

Viktor

Viktor.com

Categories

AI Agent Builders Supported
AI Agents Supported
AI Voice Agents Supported

Categories

AI Agents Supported

Integrations

ChatGPT Supported
ChatGPT Enterprise Supported
OpenAI Supported
OpenAI Codex Supported
ChatGPT Images Not Supported
ChatGPT Images 2.0 Not Supported
ChatGPT Images 2.5 Not Supported
ChatGPT Plus Not Supported
GPT-5.6 Luna Not Supported
GPT-5.6 Sol Not Supported
GPT-5.6 Sol Ultrafast Not Supported
GPT-5.6 Terra Not Supported
GPT-6 Luna Not Supported
GPT-6 Sol Not Supported
Google Drive Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
OpenAI Agents API Not Supported
Slack Not Supported
iMessage Not Supported

Integrations

ChatGPT Supported
ChatGPT Enterprise Supported
OpenAI Supported
OpenAI Codex Supported
ChatGPT Images Supported
ChatGPT Images 2.0 Supported
ChatGPT Images 2.5 Supported
ChatGPT Plus Supported
GPT-5.6 Luna Supported
GPT-5.6 Sol Supported
GPT-5.6 Sol Ultrafast Supported
GPT-5.6 Terra Supported
GPT-6 Luna Supported
GPT-6 Sol Supported
Google Drive Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
OpenAI Agents API Supported
Slack Supported
iMessage Supported
Claim OpenAI Presence and update features and information
Claim OpenAI Presence and update features and information
Claim OpenAI Dots and update features and information
Claim OpenAI Dots and update features and information