Open Smartflex

Open Smartflex

Open International
+
+

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About

We are committed to excellence in every task, and to guaranteeing your business growth and the provision of your services. Let’s increase your company’s performance with our solution. We are committed to empowering utilities to overcome their digital transformation challenges, guarantee your business growth, and delivering the best customer experience your customers deserve. Take the complexity out of business processes and easily implement new initiatives aligned with your digital transformation journey. Boost employee efficiency and build effective and smarter work processes. Strenghten the commercial relation with your clients through multiple digital channels and interactions based in artificial intelligence. Continuously innovate to address market challenges and gain a competitive edge over the competition.

About

Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utility billing software for businesses

Audience

Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$275 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Open International
United States
www.openintl.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/

Alternatives

Alternatives

WMTC Utility Billing System

WMTC Utility Billing System

White Mountain Technology
VertexOne

VertexOne

Vertex
SpryCIS

SpryCIS

SpryPoint
VertexOne

VertexOne

Vertex

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau

Integrations

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau
Claim Open Smartflex and update features and information
Claim Open Smartflex and update features and information
Claim Salesforce Agentforce Energy & Utilities and update features and information
Claim Salesforce Agentforce Energy & Utilities and update features and information